Holiday Inn Express Boston

Overall:

"Either way, the continental breakfast staff and the cleaning crew were very friendly but we wouldn't stay there again." — source Hotels.com

"Considering that overall, the staff seemed positive and helpful, this was rather strange. Anyway, overall, it's a great value for the money and a good no-frills place to stay in Boston." — source Travelocity

"Overall a good value if you just need a decent place to stay right near GovÂ’t center." — source Expedia

"The outside is kind of run down, and my room had a strange smell, but overall, it was okay." — source Hotels.com

"The staff are overall very nice, but are not good at multitasking so if you have a question it takes a few minutes to get an answer." — source Travelocity

Clean:

"The rooms are clean and I'm happy to see they recently upgraded to softer, higher-quality bedsheets and pillow cases and blankets." — source Orbitz

"Rooms were quiet and clean, and having a free hot breakfast in the morning was a bonus." — source Hotels.com

"n and this really neat Asian grocery store right across the street that had Japanese sodas and imported snacks." — source Travelocity

"Rooms clean and well-done." — source Expedia

"The room, clean, cozy perfect view of downtown Boston." — source Orbitz

Service:

"Very nice hotel with kind and helpful staff." — source Hotels.com

"The room was very clean, spacious, and the service was great." — source Travelocity

"Service-throughout stay there was only one friendly and helpful interaction, the rest of the staff doesnÂ’t seem to understand what customer service is." — source Expedia

"nice and clean, friendly service." — source Travelocity

"Nice and helpful staff, good breakfast, liked the shower, impecable white sheets." — source Expedia

Location:

"Only problem with hotel is that the 10 minute walk to the T is through a shady neighborhood and I would not advise a woman to walk alone at night from T to hotel." — source Hotels.com

"My husband & recently stayed here during an anniversary trip & were very happy with the location, cleanliness, & staff. We chose this particular hotel b/c it was so close to the freeway & were excited to find it in a relatively safe neighborhood-we felt safe walking to the shopping center next door, the subway across the freeway & a restaurant a few blocks away." — source Travelocity

"The Holiday Express is located on the side of a really nice shopping center, which gives you a nice choice of eateries and stores. The neighborhood is super safe and the parking is very convienant." — source Expedia

"The hotel was in a great location to go sightseeing in Boston." — source Hotels.com

"Well-equipped, spacious rooms, microwave & fridge, good breakfast, convenient to downtown by car or by the Tee (subway), attentive staff, South Boston neighborhood not too pretty, but didn't feel unsafe." — source Travelocity

Value:

"Breakfast was great each day- We are in the preferred customer club(no cost to you) and got a 2 pm late check out." — source Travelocity

"We wanted a room close to downtown and reasonably priced (not an easy feat in Boston." — source Travelocity

"The Holiday Inn Express Boston provided excellent value for money." — source Travelocity

"This was an excellant hotel for the price." — source Travelocity

"I booked a package deal through Orbitz." — source Travelocity