Occidental Grand Xcaret - All Inclusive
Ctra Fed Puerto Juarez, Chetumal Km 282 # 307, Riviera Maya, 77710, Mexico
from 5 sources
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"I recommend it for just about everyone, especially those who love a more natural environ." — source Orbitz
"Most hotels would have upgraded an experience like this but Xcaret excelled with ignorance of 'normal customer service, Overall the staff spoke little english (when we called the gotel for directions they could not locate an english speaker." — source Hotels.com
"Great place for a family - basketball courts, tennis courts, miniature golf, water slides in pool." — source Travelocity
"Overall very nice but knowing about the dinners and that there was no room service would have been good." — source Expedia
"If you are looking for a good snorkeling trip, I would HIGHLY recommend Diversity Diving." — source Hotels.com
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"amazing resort, beach and pools are clean and beautiful, service and staff were good, rooms were clean, howevere the beds were like sleeping on concrete." — source Travelocity
"Otherwise everything was great, they clean and mop your room twice a day and keep everything really clean." — source Travelocity
"The service is great, staff polite, beautiful property, clean rooms, easy to get around and great food." — source Travelocity
"Rooms were not cleaned properly and the black worms on the floor were a turn off." — source Travelocity
"What a beautiful clean place,great food&people." — source Travelocity
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"When staying at the Grand Xcaret it really worths it to upgrade to the Royal Club, private pool, outstanding service, much better rooms, access to more facilities, private restaurant (the best of the hotel." — source Hotels.com
"Made friends with most of the really helpful staff." — source Travelocity
"This means lots of young ones looking to party as well as no pampered service." — source Expedia
"Eventually I called guest services to complain and to ask them to take off the charges because it wasn't our fault that the phone was not working." — source Hotels.com
"One of the worst weeks of my life, service was really bad, I request a none smoking and got a smoking room and the answer to my complaints was "let me get the ashtrays out", really a very cheap hotel, I will never get back to it, I rather stay at the "secrets or royal hideaway or Ritz Carlton" I go every year never going to get back I rather stay at a Hotel 6." — source Travelocity
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"It is a nice place, great location close to playa del carmen, the only thing its that the AC doesn't work properly and the rooms tend to feel dampped." — source Orbitz
"We also love to snorkel-the resort has 4 properties in a row so you can snorkel a huge area-we can snorkel for 5 hours at a time and still have more to see." — source Travelocity
"We will have to go someplace more diver-friendly our next trip to this amazing area." — source Orbitz
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"Nightly live entertainment (no extra cost) was of a high quality and every night featured a different show with good casts." — source Travelocity
"Overall a good place and good value for your money." — source Travelocity
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"Pros: The staff was wonderful, always wanting to please, the rooms were great, the pool bars were AWESOME, the food at the a la carte restaurants was delicious, the beaches were beautiful and there were so many activities and non-motorized water sports to do that we felt we didn't even have to leave the resort." — source Travelocity
"Our Junior Suite room was nice, the bed was HARD, but I asked about it and they put a pad on it, which helped a little. The rooms donÂ’t have bathtubs, just stand up showers." — source Expedia
"Takes a lot of walking just to get from your room to lobby, bar, food, etc." — source Travelocity
"Clean and neat rooms." — source Travelocity
More information on Occidental Grand Xcaret - All Inclusive
Adjacent to the amazing eco-archaeological Xcaret Park. This captivating All-inclusive Mediterranean style resort is located on the pristine Mexican shoreline. Distributed throughout the quaint three story Mediterranean style buildings, the hotel features 724 luxury guest room and suites, that blend with the natural surroundings of tropical gardens, pool and rivers. 45 guest rooms and suites specifically designed as a boutique hotel within the Occidental grand Xcaret with separate concierge check-in, private pool, private restaurant, internet access and exquisite accommodations. The resort's expansive subterranean river that forms channels through the cobblestone street, the Mayan ruins on property, the Mexican gondolas, and the salt water pool, are just some of the unique features that create ,b>a unique vacation experience. Quality and variety are the guidelines of the wide gastronomic offer at the Occidental Grand Xcaret. 11 restaurants offering Mediterranean, Italian, Continental, Seafood and Asian cuisine, and expecting your comfort in complete buffet, and taking care of your intimacy in tiny gourmet, a la carte restaurant. The resort also offers an extensive variety of activities for you to enjoy from dance lessons, eco-tours, archery, to relaxing treatments at the world class spa. Steps away and connected to the resort is the ecological wonder called Xcaret Park. Each guest receives complimentary one-day entrance to Xcaret Park (US$69 value)PROMOTION VALID FOR TRAVEL DATES UNTIL JAN 03, 2010. Discover natural wonders, immerse yourself in underground rivers, swim with dolphins, explore ancient Mayan ruins, and see more than 80 varieties of tropical orchids, a breeding aviary for wild birds, butterfly pavilion, jaguar sanctuary and coral reef aquarium. Top Ten Reasons to upgrade to a Royal Club room category offered by Occidental Hotels & Resorts all inclusive Grand Properties: 1. Private VIP area of resort 2. Room Service 3. Fruit basket on arrival 4. Free Internet 5. Private pool and dining 6. Concierge 7. Lush Bathrobes 8. Turn down service 9. Spacious rooms 10. VIP room amenities Grand Wedding Celebrations Always and forever. Celebrate the love of a lifetime at Occidental Grand Resorts. Breathtaking beaches, lavish all-inclusive amenities and highly-personalized service offer couples the perfect scenery for a picturesque wedding occasion at resorts situated in some of the world's most exotic destinations. Couples and their wedding guests can relax knowing the fine details have been expertly managed by an experienced on-site wedding consultant. Contact an Occidental Grand wedding consultant today to select your preferred date and location. With 10 or more rooms, couples will enjoy Occidental Grand Wedding Group Services including a convenient online invitation & reservations tool, a bridal registry program, flexible financing terms and much more. Please inquire about FREE Grand Weddings requirements and customizable wedding features that will make your event unforgettable. Occidental Grand Resorts makes planning the celebration of a lifetime as effortless as singing along with your favorite love song. Allow us to share in your very special day.
Check-in Time:
1500Check-out Time:
1200Year Built:
Total Rooms:
Royal Club Luxury:The Royal Club Luxury rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations, including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Luxury rooms have 2 double beds, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Deluxe Room:Deluxe rooms include the all inclusive features of the resort, and have 2 double beds or 1 king bed, a min-fridge, safety deposit box, hair dryer, satellite TV, and telephone with data port. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Grand Romance Deluxe:The Grand Romance Deluxe category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.Grand Romance Junior Suite:This category features Jr Suite room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.Grand Concierge Junior Suite:This category features Jr Suite room inclusions, as well as concierge service, Internet cafe access, turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities, bathrobes to wear during your stay.Royal Club Junior Suite:The Royal Club Jr. Suite rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations where you enter a spacious living room and separate bedroom with private balcony. Royal Club Jr. Suite rooms also include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Jr. Suites rooms have 1 king bed, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Total Floors:
3 floors.Rooms:
Royal Club Luxury:The Royal Club Luxury rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations, including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Luxury rooms have 2 double beds, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Deluxe Room:Deluxe rooms include the all inclusive features of the resort, and have 2 double beds or 1 king bed, a min-fridge, safety deposit box, hair dryer, satellite TV, and telephone with data port. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Grand Romance Deluxe:The Grand Romance Deluxe category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.Grand Romance Junior Suite:This category features Jr Suite room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.Grand Concierge Junior Suite:This category features Jr Suite room inclusions, as well as concierge service, Internet cafe access, turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities, bathrobes to wear during your stay.Royal Club Junior Suite:The Royal Club Jr. Suite rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations where you enter a spacious living room and separate bedroom with private balcony. Royal Club Jr. Suite rooms also include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Jr. Suites rooms have 1 king bed, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.Cancellation Policy
72 HRS
Directions
Area attractions include the town of Playa del Carmen, Cozumel via ferry Golf nearby, shopping, Cancun nightlife (45 min), Xcaret Park, and water sports.
Area
Riviera Maya, Mexico.
Pets
False
Attractions
Xcaret Park Adjacent
Dining
El LagoSnack service available from 10:30 AM - 6:30 PM.Club de PlayaInternational and seafood buffet. Located in the Beach Club. Lunch 12:00 PM - 4:00 PM.La HaciendaMexican restaurant serving dinner from 6:00 PM - 10:00 PM.D'OrientalAsian cuisine. Dinner 7:00 PM - 11:00 PM.Kids ClubSpecial menu for kids. Lunch 12:00 PM - 2:00 PM.Paco's TacosTacos and Mexican appetizers. Snack service 6:00 PM - 10:00 PM.Los OlivosMediterranean and Italian restaurant serving dinner from 6:00 PM - 10:00 PM.La PiazzaPizzeria with antipastos and desserts. Snack service 6:00 PM - 11:30 PM.Le BuffetInternational buffet. Breakfast 7:00 AM - 10:30 AM, Lunch 1:00 PM - 3:00 PM, Dinner 6:30 PM - 10:00 PM.El PascadorSeafood restaurant "a la carte". Located in the Beach Club. Dinner 7:00 PM - 11:00 PM.Royal ClubExclusive for Royal Club clients. Breakfast 7:00 AM - 10:30 AM, Lunch 11 AM - 4:00 PM, Tea Time 5:00 PM - 7 PM, Dinner 7:00 PM - 11:00 PM, and Room Service 7:00 AM - 11:00 PM.Sonora GrillSteak House serving dinner from 6:00 PM - 10:00 PM.
Information by OrbitzCheck rates & availability for this hotel — Average Price: $120

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