Eldorado Hotel & Spa

Overall:

"I would highly recommend the Eldorado." — source Travelocity

"Excellent hotel and staff." — source Expedia

"Won't stay there again." — source Travelocity

Clean:

"This is a great property with clean and modern rooms in a great location in Santa Fe close to restaurants, bars and shopping." — source Priceline

"Rooms were beautiful, entire hotel was immaculate." — source Travelocity

"The rooms were clean and the beds were very comfy. Great service, clean, met all our expectations." — source Priceline

Service:

"The service was very good." — source Priceline

"Great Dining experience, great service after they did not have the room avail we booked and paid for (incl some add amenities for us) , nice KIVA rooms, okay Spa(slow service, sauna not working, facial just okay for the MONEY spent)." — source Travelocity

"The service, in all areas of the hotel was absolutely on spot. My husband and I took advantage of the many spa services, fine dining and friendly staff and wouldnÂ’t have changed a thing." — source Expedia

"The bellman was very talkative about things to do when he took us to our room - clearly interested in service but it is a bit disconcerting to those of us from the less friendly Northeast." — source Travelocity

"service was outstanding, close location to Plaza gave easy access to shopping and dining." — source Expedia

Location:

"The hotel is located in a convenient location." — source Orbitz

"It was conveniently located and staff was friendly." — source Priceline

"Pool area on roof was nice, pool is small." — source Expedia

"Convenient to downtown activities." — source Priceline

"The staff, room, and location were fantastic." — source Priceline

Value:

"We were also surprised by the cost of parking our car at the hotel, $18 a night." — source Travelocity

"Although service is adequate, it is not commensurate with the cost. Parking is valet only at a relatively high cost and is quite inconvenient." — source Expedia

Room:

"Priced higher than the room was worth - could have been the same room in a Holiday Inn or such." — source Priceline

"the valet parking requires you to give up keys to them to your car and they are only responsible for damage to the outside not the inside that they have access to, room had no ac and we where upgraded and that room had no ac, they refunded only half after the hassles, were not told that construction was taking place and at 6:30am 15-20 workers hammering and drilling below our window." — source Travelocity

"I had reserved/ paid for a superior room . The room they relocated me to was an efficiency five blocks further out of town." — source Travelocity

"Not only is the condition of the room (which,in this case was good) important but the attitude and efficiency of the staff." — source Travelocity