Westin City Center-Dallas

Overall:

"We explored the adjoining shopping center, went bar-hopping at some great places within walking distance (that the concierge recommended for us and directed us to), and ate at several nearby restaurants, including the hotel's breakfast which was amazing." — source Orbitz

"I recommend the valet." — source Priceline

"I would definitely recommend this hotel to others." — source Travelocity

Clean:

"Day Three, I finally had to call the desk to request to have the room cleaned, the trash was over flowing." — source Orbitz

"It was clean, nice, and the staff was very friendly." — source Priceline

"The room was clean, the beds were comfortable and we truly enojyed our stay." — source Travelocity

"The rooms were clean and comfortable with top of the line amenities." — source Expedia

"The room was very clean and open, but a/c unit was dated and loud." — source Expedia

Service:

"It did take a little longer than necessary for room service to bring up drinks, but we called during a shift change." — source Hotels.com

"Great location, friendly staff." — source Priceline

"The hotel did not replace dirty glasses or replenish coffee supplies or even remake the beds properly during maid service unless you asked." — source Travelocity

"The quality od service we received from the front desk, restaurant, and concierge was wonderful and will be using this hotel for our group events next year." — source Expedia

"Excellent concierge service and valet parking." — source Priceline

Location:

"Very convenient to downtown Dallas." — source Orbitz

"The location was very convenient and close to everything in Dallas." — source Hotels.com

"location The staff was friendly and accomodating." — source Priceline

"Because it is located adjacent to an indoor mall with inexpensive restaurants, it was an affordable place to stay inspite of a very pricey restaurant on the premises." — source Travelocity

"The only complaints were that, although the room looked like it had been updated, the tub had a major rusted area around the drain, which kept my wife from wanting to take a bath in it." — source Expedia

Value:

"Parking cost $22 a night, parking lot across street, but you can't park overnight." — source Hotels.com

Room:

"Room service and very comfortable bed." — source Priceline

"The rooms feature a Heavenly bed, which felt more like the bed from hell." — source Travelocity

"The staff was extremely helpful, however I found my room to be warm and didnÂ’t like room service." — source Expedia

"The rooms were superb, as was the amenities that are provided to you." — source Travelocity

"The rooms are rather small and the bathrooms are quite small, though well appointed." — source Expedia