Crowne Plaza San Jose Downtown

Overall:

"This was a very nice concession and show of good will on the hotel's part." — source Hotels.com

"I would stay there again with my family." — source Expedia

Clean:

"The hotel restaurant was of poor quality and their beer was awful with a bit of a metallic taste (I think they needed to clean their lines." — source Hotels.com

"Lobby was clean and nicely decorated." — source Travelocity

"Room was clean, and the beds were comfortable." — source Expedia

"Crowne Plaza was in a prime location, clean, easy to check in and check out and very reasonably priced." — source Hotels.com

Service:

"Very friendly, helpful staff." — source Orbitz

"My family and I had checked in after a long day at a volleyball tournament and customer service was horrible, very rude." — source Travelocity

Location:

"This hotel offered good accomodations and was centrally located within walking distance of the HP Pavillion and several clubs(ie." — source Orbitz

"The decor was very vintage, the rooms were spacious, and the location was great." — source Hotels.com

"Conveniently located directly across the street from the McEnery Convention Center." — source Expedia

"Location is within walking distance of some excellent restaurants (we had an excellent late dinner at the Sonoma Chicken Coop)." — source Orbitz

"Location and amenities of the Crown Plaza were excellent." — source Expedia

Value:

"Promised internet turned out to cost $19." — source Expedia

Room:

"My flight was early and the check in time is not until 3:00 PM but they let me check in early since the room is available." — source Orbitz