Gran Caribe Real Cancun

Overall:

"I felt very well looked after during my stay and recommend the Hotel San Luca as an ideal base in Spoleto and excellent value for money." — source Venere

"A bit of a walk from the train station and to all of the sights in town, but I would definitely stay there again." — source Venere

"The food and service was great and the hotel is very nice. I highly recommend the all-inclusive plan at this hotel, and I highly recommend purchasing the Olympus Tours round-trip airport transfer service." — source Travelocity

"This is a great hotel to stay at if you enjoy the sound of the ocean and waves crashing, but not if you want to actually swim in the ocean or hang out on a sandy beach." — source Travelocity

"I will recomend this hotel in particular to my friends and hope to stay there again." — source Venere

Clean:

"We were okay with how they handled this, never stay at the Parnassus though, it is not very clean and the ocean has huge rocks in it; breakfast was great there though. Back to the Gran Caribe - the room they put us in did have a nice view and was very clean as was the hotel." — source Travelocity

"The hotel is very clean and newly remodled and besides the food being a little redundant the only complaint we had were the paper thin walls." — source Travelocity

"Hotel was very clean and meals were great,there were four restaurants,two pools,whirlpool, sauna,and of course the beach." — source Travelocity

"The room was immaculate, the food was delicious and fresh and the drinks and service were TO DIE FOR." — source Travelocity

"\nWe loved our room, the bed was comfortable and the shower was huge and it was all clean." — source Travelocity

Service:

"If you are looking for a high level of service and comfort, this one exceeds them." — source Venere

"Very nice accomodations, helpful staff, very nice breakfast in lovely space." — source Venere

"I was disappointed when I first checked in that the ""Guest Services"" person who we were ushered to to provide information about the all-inclusive package was PRIMARILY trying to recruit us to take a tour of the ""new suites"" I politely declined this TIMESHARE-esque scheme because I had no interest." — source Travelocity

"Our room was amazing with a great view and private balconyAAA+++, All the Staff Awasome, the waiter/ess, Drinks and amenities at the Lobby bar with a superior service and a special mention to our waiter at the Maria's restaurant." — source Travelocity

"The staff are the very best, we have NEVER had to wait for service anywhere there, even the beach, I guess it is all in how you treat them and tip them." — source Travelocity

Location:

"The quiet location on the edge of this marvellous mediaeval hill town inevitably entails steep (though short) uphill walks to the main attractions / bars / restaurants." — source Venere

"I was disappointed in the room qulaity and the location." — source Venere

"The pool area was fairly nice but the beach was VERY disappointing also." — source Travelocity

"Our first room was horrible, located in the older part of the hotel." — source Travelocity

"The staff was very friendly and helpful, and the location was great." — source Travelocity

Value:

"However, be aware that the hotel is at the bottom of the mountain and requires a great deal of walking uphill." — source Venere

"Suprised to find quality of stay at this price range, we had a wonderful stay at this hotel." — source Venere

"Not only did we get charged for a night we did not stay (due to airline mechanical failure), but we also did not want to cut our vacation short, yet we still had to pay regular price for the extra night that we stayed." — source Travelocity

"Upon arrival we were informed that despite the premium price we paid for this vacation, they were overbooked and our room was given away to someone else." — source Travelocity

"Good value for out of season, this was the nicest hotel we stayed in - ask for balcony." — source Venere