Hanoi Backpacker Guesthouse

Overall:

"Overall a good hotel, however we booked a superior double room and were given a small back room without a window with a leaking bathroom, nothing we couldn't cope with but we expected more for a superior room, the staff were friendly and very sympathetic, but as all the rooms were taken up they couldn't help us." — source Hostelworld

"I would recommend this hotel to any visitor, particularly because of the professional way we were served by the reception staff." — source Hostelworld

"i would not hesitate to recommend the team and the hostel - it made our stay in Hanoi (first time)a fantastic one." — source Hostelworld

"The staff were very helpful and recommended our Halong Bay trip (but not in a pushy way) which we loved as well." — source Hostelworld

"I have nothing but great things to say about this place and I will DEFINATELY stay there again in future trips." — source Hostelworld

Clean:

"We arrived a day earlyer than booked at this guest house, and there had no rooms available but took us to there sister guest house round the corner Golden Sun which was amazing, great location next to river excellent clean large rooms, we took the airport pick up for 15$ and there were waiting for us on arrival, Great Company they have several guest house/hotel in Honio we would defo stay here again 10/10." — source Hostelworld

"The room was extremely clean and we did not find a single ant, and if you have ever traveled South east Asia you know that this is a major accomplishment." — source Hostelworld

"It was ok, but the room smelt very damp, there were no windows, and the toilet seat cover hadn't been cleaned." — source Hostelworld

"the staff were very friendly and always willing to help and the room was clean and comfortable." — source Hostelworld

"this hostel is great, the staff are friendly and the rooms are clean and of a decent size." — source Hostelworld

Service:

"We stayed there for one night and, for the next 7 days, every day that we were in Hanoi inbewteen trips elsewhere, they fed us full breakfast, let us use their front room, let us use their computers, allowed us a room to shower and gave us free towels, gave us commision free laundry service, and gave us a lot of love and honest advice." — source Hostelworld

"At first we were apprehensive about this guesthouse, but after meeting the wonderful, friendly and helpful staff, our worries were put to rest." — source Hostelworld

"what a gorgeous stay, excellent hotel, brilliant service, friendly staff, superb and fantastic." — source Hostelworld

"Nice hostel, helpful staff who let us go away for 1 night then come back and have the same room." — source Hostelworld

"Good location, very very friendly staff, give you loads of good tips." — source Hostelworld

Location:

"absolutly amazing guest house, would definatly stay here again, 5 from the weekend night market and just over 10ish to the main lake area." — source Hostelworld

"the staff is really nice and helpful and the location is in walking distance to most of Hanoi's sights." — source Hostelworld

"The rooms were fine, a great location in the old quarter but the staff are by far the best asset." — source Hostelworld

"Located on a busy street - but not so busy like you find in the dead center of the Old Quarter." — source Hostelworld

"The location is ideal and the rooms are more than worth the money." — source Hostelworld

"it was no more than 3kg (max) plus some items came back ruined :( on the positive, the 2nd nite we stayed they bumped us up to their new plush hotel at no extra cost." — source Hostelworld

"they got us into another hotel around the corner for the same price which was ok but was not as good -wish we could have stayed at the hanoi guesthouse." — source Hostelworld

"They also booked us taxis and ensured that the driver had full instructions and we knew the price before hand." — source Hostelworld

"We booked our trips here (nice price) and they were really good (ie sapa summit hotel tour with homestay." — source Hostelworld

"We spent a nite there and the room and stuff weren't the nicest and even the price was higher." — source Hostelworld