Extended Stay America Austin - Southwest

Overall:

"Overall satisfied, as it is what i wanted." — source Orbitz

"I will probably stay there again as it's convenient to both downtown and South Austin." — source Hotels.com

"I would recommend this hotel to friends." — source Priceline

"I would recommend it to anyone." — source Priceline

Clean:

"clean and quiet rooms." — source Orbitz

"They help keep prices low by not cleaning the room between stays shorter than a week." — source Hotels.com

"Very clean, very friendly professional staff who was genuinely wanted to help to solve problems." — source Priceline

"The room was clean enough, and comfortable enough, and for someone who intends to stay awhile, the kitchen would be a nice plus." — source Expedia

"Room was clean enough, though hotel seemed to have heavy smoke smell." — source Priceline

Service:

"Room service is only once a week. That means you donÂ’t have maid service coming in and going through your stuff everyday." — source Expedia

"I was grateful for their help and friendly staff during my overnight stay." — source Expedia

Location:

"Very difficult to locate." — source Hotels.com

"Great location, friendly/helpful hotel staff and couldn't ask more for the room." — source Priceline

"from downtown, decent restaurants." — source Priceline

Value:

"Great for the price." — source Priceline

"The price was great." — source Expedia

Room:

"Upon arrival they said we were not registered for a non-smoking room, even tho I showed them our confirmation copy. So they wanted to charge us more for a "standard" non-smoking room, when we had reserved a "king" non-smoking room." — source Orbitz

"com so they finally agreed to let me into a room and that they would "work it out. " Shortly after I arrived in my room they called to inform me that they had been looking at the reservation for another guest who has my same last name, although I had provided them not only the reservation number, but my ID and the confirmation page from Hotels." — source Hotels.com

"The first room I was assigned had a doorthat did not lockfrom the outside." — source Priceline

"Still I would like to think if you forgot something in your room you could have it returned to you but I guess it is my fault for leaving it in the first place, it is really sad there are not more honest people in this world." — source Expedia

"A clerk was helpful and considerate in getting our room situated." — source Priceline