Westin St. Francis

Overall:

"we would recommend this hotel to any and everyone." — source Hotels.com

"The shopping was great and the hotel was within walking distance from many restaurants and local sites (trolly cars, Fisherman's Wharf, Chinatown, Little Italy, and AT&T Park). Would definitely stay there again." — source Travelocity

"Good experience overall, would recommend to a friend." — source Expedia

"I would highly recommend this hotel." — source Hotels.com

"Panoramic view over Union Square of this great city, large & very up-to-date room, large and beautifully-appointed bath, walk-in size closet, and the usual Westin "Heavenly Bed" all added up to a great hotel experience." — source Travelocity

Clean:

"Upon arrival the room had not been thoroughly cleaned; the ice bucket was full of murky water and the lotion and shampoo containers had been partially used by previous guests." — source Travelocity

"Upon entering my room, I was floored at how clean and sleek everything was. The sheets and mattress was so soft and luxurious and the bathroom was immaculate." — source Travelocity

"Although we had the least expensive rooms, all we could afford, they were immaculate, attractive and comfortable." — source Travelocity

"Either the cleaning staff ate in their room or it had never been taken away from the last guests." — source Travelocity

"The room was very clean and everything about the hotel said elegance and class." — source Travelocity

Service:

"Service staff found out I was celebrating a milestone birthday and had a cake, a split of wine and silver on the table when we got in from running around all day, along with a personal note from the Controller." — source Travelocity

"I came here for business and was very pleasantly surprised at the service, staff and hotel itself." — source Travelocity

"Maid service was at the minimum, and choice of toiletries was like in a cheap motel." — source Travelocity

"It is very elegant, lots of friendly staff, no trouble getting service." — source Travelocity

"A fabulous hotel with beautiful furnishings and the best staff service." — source Travelocity

Location:

"great location right in Union Square, close to shopping and cable cars, tours and restaurants." — source Hotels.com

"The charm of the old hotel was diminished a bit by the construction going on in th lobby but the room was wonderful with a small desk area and beautiful crown molding and an antique looking chandelier." — source Travelocity

"The hotel is located right at Union Square, on the cable car line, and the amenities were great." — source Expedia

"We stayed at this hotel during dec 06 and it's located right in Union Square walking distance to theaters, shopping and a ton of great resturants." — source Travelocity

"The location is perfect - Chinatown is a short walk away, and shopping and restaurants are all nearby." — source Expedia

Value:

"This property has a premium price based upon it's former glory, but unless management returns this property to it's traditional 1st class appearence, it is overpriced considering it's very poor cleanliness and extremely questionable security." — source Travelocity

"My relatives, who are big Westin stayers, convinced the management to give us a free room in the future - but the fact remains - if we had been a more "valued" customer to them, our whole weekend would have been comp'd." — source Travelocity

"There were a lot of people begging in the area and that was disturbing when out walking - The city of San Francisco should deal with this issue." — source Travelocity

"The breakfast was double the cost ($50)of what you could get at Max's right around the corner (for $23)." — source Travelocity

"My wife and I got a very good deal on Travel online for hotel and flight and had a great experience." — source Travelocity