Dreams Tulum Resort & Spa All Inclusive

Overall:

"The hotel itself overall was great." — source Priceline

"I would not recommend this resort unless you are looking for a discount all inclusive and you have never stayed in a decent place before." — source Travelocity

"We took the tour of the Mayan Ruins but it was SO hot and humid that I would recommend going early in the morning." — source Expedia

"Even though we did have some customer service issues, overall, the resort tries extremely hard to please." — source Travelocity

"would for sure go back and also recommend it." — source Expedia

Clean:

"Our room was spotless and cold. In fact, the whole place was very clean, even the public restrooms." — source Orbitz

"(we gained 5 lbs each) Grounds are kept spotless and I did not hear any construction noise at all." — source Travelocity

"The grounds were immaculate, very clean and very beautiful with flowers and plants." — source Expedia

"Waited over 3 hours to get into room although we were told it was being cleaned, still not ready at check in time, sheets not changed from previous occupants, pants left in room, dead misquitos on walls." — source Travelocity

"The room was clean but the A/C was definately insufficient as we had to put a towel under the door and close the patio curtains completely to get the room near 78 degrees." — source Travelocity

Service:

"Just a few dollars went along way to always getting served premium alcohol and getting fast seating and service and flowers in our room." — source Orbitz

"Beautiful wedding services (well planned and orchestrated, lovely meal/music/cake/photo ops/chapel or beach side setup); Cons: long ride to hotel from airport (2 hrs), repetetive music in bars, sharp rocks in water, food poisoning (sick for 2+ days), some staff expect tips for good service, lack of hot water in showers." — source Travelocity

"The variety of restaurants was wonderful, and the service was superb." — source Expedia

"Also, expect a wait for dinner, sometimes an hour, so order a snack from room service first, put your name on the waiting list at one of the restaurants and then go hang out at one of the bars until they call you - its not a big deal." — source Travelocity

"This all inclusive hotel is lovely, the staff is very helpful and friendly, and there is a wide variety of food available - including room service - all included so that you know what your trip will cost before you go." — source Travelocity

Location:

"Food variety and quality was excellent with different locations and themes." — source Orbitz

"The room was very nice, the resort was very clean and well kept and the pool area was great. The beach at the hotel is not as good as some others I have been to- there were lots of rocks and kelp (The Intercontinental Cancun seems to be the best hotel beach in the Cancun/Rivera Maya area), but the beach was still lovely." — source Travelocity

"Especially the staff around the beach area, restaurants, bars,and pools." — source Expedia

"Having travelled to numerous countries, I can say this is a wonderful location for the country in which it is in." — source Travelocity

"Nights are a little slow, but you have to go to the shows located in the theater in the back of the resort." — source Travelocity

Value:

"We took advantage of the spa services including massage (with resort credit it cost $85 a person." — source Travelocity

"the pools are huge though, and they are right on the beach, so it wasn't really a very big deal." — source Travelocity

"I suggest not to go for a square deal with the Apple vacations." — source Travelocity

"check your air of superiority at the door and deal with it." — source Travelocity

Room:

"The only drawback is the room; there is no bathtub in our room and decor is very basic. Overall, we would go back but will get a different room type with ocean view instead of garden view." — source Travelocity