Sorrento Hotel

Overall:

"Although it is on the high side in price I would definitely recommend it." — source Hotels.com

"The Sorrento is a great place to stay-the rooms a lovely and comfortable, the food is great, and there is a great lounge area with a fireplace that is lit day and night that you can snuggle up to in the HUGH leather chairs when the mood hits you, or, if you are of the male persuasion you can sit and swirl your brandy with your feet up on the leather ottoman." — source Travelocity

"Overall, we loved it and were sad to leave." — source Expedia

"Overall our hotel experience was great." — source Hotels.com

"I highly recommend the music with a drink of your favorite choice (they also serve desserts, try the molten chocolate cake with ice cream). I would easily stay there again." — source Travelocity

Clean:

"Comfortable and clean rooms." — source Hotels.com

"It was very clean, good work out room, staff was very friendly, good breakfast buffet and loved the lake." — source Priceline

"Our junior suite was beautiful and immaculate." — source Travelocity

"Bathrooms clean but small." — source Expedia

"Fitness center well appointed and clean with good machines AND free weights." — source Travelocity

Service:

"For this $60 we were supposed to get a dog bed, organic dog biscuits, dog bowls, and access to physical pet therapy, onsite pet massage, doggie day care with pick up and drop off service included, dog psychic sessions, and onsite dog grooming." — source Hotels.com

"My room service morning coffee order arrived promptly, but there were no other 'cheery' amenties on the tray [example: small vase of flowers or nicer coffee cups rather than the plain porcelain cups used], but the amount of coffee was ample & relatively inexpensive [$9." — source Travelocity

"The service was fantastic, and the room was great, it was a privledge to have experienced such a well kept icon of Seattle." — source Expedia

"The thing that displeased us most was the complimentary car service did not pan out one time in 5 days." — source Hotels.com

"They do offer a complimentary town car service around town but I did not utilize that." — source Hotels.com

Location:

"The hotel is on the smaller side, not a giant skyscraper and it's located slightly off the beaten path up several steep hills (plan on a lot of taxi fees for getting you back to the hotel at the end of a day of tourist sights." — source Travelocity

"Our family spent 30 frantic minutes trying to find someone from the hotel to help locate the decorations; they were genuinely worried the wedding would start late because of it." — source Travelocity

"The location was perfect for me." — source Expedia

"Only drawback is the location." — source Expedia

"The staff was very accomodating and the town car helpful to go to the art museum - but we had to drive into downtown for good restaurants and the parking there was impossible." — source Travelocity

Value:

"Great Fireside room for music, drinks, and reasonably priced snacks." — source Travelocity

Room:

"The room was too hot and there was no control/cooling. We opened the window and the street noise (screams, sirens, and trucks), the cooling tower on the roof next door and the noise of the people in the room next door took the romance out of the getaway." — source Priceline

"The guest rooms are well appointed and offer French press coffee service and down bedding. The restaurant is excellent and there is a room adjacent to the restaurant with a fireplace, comfy chairs and sofas where you can sip a drink, have coffee or light meal and listen to live music a few evenings a week." — source Travelocity

"The Sorrento Hotel offered an unique experience, by far the oldest hotel I have stayed in, which added to the uniqueness of the experience, the room was comfortable, loved the windows in both the room and the bathroom, with a ledge to sit on while reading a book if you feel like doing so." — source Expedia

"The hotel did what they could to make us comfortable, but we did have to ask a couple of times to be moved to a different room. Our first request resulted in a fan being brought to the room." — source Travelocity