Park Plaza Riverbank London

Overall:

"Great hotel - clean, great staff and most of all a great location in London." — source Orbitz

"We were informed that hotel management has it steam cleaned once per month - we would recommend they inspect each unit and determine a more appropriate schedule - more for some, less for others." — source Hotels.com

"The hotel was conveniently located to the Tube and in great place for sight seeing around London." — source Travelocity

"After many long days of sightseeing, it was truly a pleasure to enjoy such fine and comfortable accomodations at this excellent hotel." — source Expedia

"I would highly recommend this hotel, and will stay there next time we are in London." — source Hotels.com

Clean:

"The room, different from previous one, are clean and with a view. Even the A/C is off, the vent sent out cool clean air." — source Hotels.com

"The rooms were big and very clean." — source Travelocity

"Hotel management was alerted on the first day to these problems, and to their credit they did try to remedy the carpet problem by cleaning it while we were out." — source Expedia

"The rooms are very clean and spacious, and the beds were extremely comfortable." — source Hotels.com

"The room was beautiful, but I do not think it was cleaned nicely." — source Expedia

Service:

"The conceirge service was excellent when we had questions. This was our first stay in England and we were quite pleased with hotel and the service provided." — source Orbitz

"Food was really bad both room service and Breakfast in the resturant." — source Travelocity

"I will stress not BAD service but definately not quick and not trying to go above and beyond." — source Expedia

"Doormen & Concierge services very good." — source Travelocity

"We ordered room service twice and very fast." — source Expedia

Location:

"Good location for exploring the areas around Big Ben and the London Eye, great views from the executive rooms." — source Skoosh

"Hotel was excellent located right on the Thames river with a spectactular view of Big Ben and Parliament. The restaurant located on property has great cusine." — source Travelocity

"It's a great location bc you're close enough to everything, you can walk to Trafalgar Square and an Underground station is nearby, but it's far enough that its not too crowded." — source Travelocity

"This hotel is located in Vauxhall where is very quiet and hardly to find any restaurant or convenient store." — source Travelocity

Room:

"Second: We were put in a room that was at the back of the hotel." — source Hotels.com

"hotel was fantastic for the rate--new and stylish--rooms are good size by UK standards--staff very helpful--u can walk to the Vauxall tube in 5 min and be in the west end in less than 10---." — source Travelocity

"Our girls slept on the pull out sofa and we had a room to ourselves." — source Expedia

"Our room was not one with a view but it was roomy and comfortable." — source Travelocity