ESD Phoenix-Biltmore

Overall:

"The Extended Stay Deluxe was overall a good place to stay." — source Orbitz

"I will never stay there again." — source Hotels.com

"it was quiet and clean great hotel on a budget and in a good location." — source Priceline

"They did a great job making my graduation a great experience." — source Expedia

"Definitely an overall good choice." — source Hotels.com

Clean:

"This hotel was clean and comfortable however I expected more amenities for the price that we paid." — source Hotels.com

"I don't mind staying in low-end hotels as long as they are clean and have decent customer service, but the clerks were difficult and made major mistakes." — source Priceline

"Hotel was clean and conveniently located to freeways." — source Travelocity

"The pool was decent but they didnÂ’t have any clean towels." — source Expedia

"It was quiet yet close to stores and a beautiful park directly next to it the pool area is safe and clean just outside off it is a BBQ for everyone." — source Priceline

Service:

"You do have to raid the supply closet for soap, coffee etc as rooms are only serviced once weekly if you stay 7 nights or more." — source Hotels.com

"The staff service is outstanding." — source Hotels.com

"Have stayed here previously, and like the size of the room and the friendly staff." — source Expedia

"There is not daily linen service or housekeeping without a charge, but you can easily get new towels and can request housekeeping if you want to pay extra." — source Expedia

Location:

"great location to Malls, Great Restaurant." — source Hotels.com

"Right off Camelback,and 51 expressway,great location." — source Priceline

"The hotel is in a good location with a restaurant right across the street." — source Expedia

"Nice semi-residential location, pleasant staff." — source Expedia

Value:

"It was a great price for a last minute get away." — source Expedia

Room:

"Room was sketchy and dated." — source Hotels.com

"Rooms surprisingly large , exquisite and even had a CD/DVD player." — source Priceline

"When I entered my room it was about 90 degrees and smelled terrible of smoke." — source Travelocity