Ace Hostel (Kensington)

Overall:

"Staff has different attitudes to Asian and European, poor manners to Asian but kind and nice to European~ I will never live there again and I wont recommend any of my friends to live there any longer." — source Hostelworld

"A great place to come back to if you need to relax after pounding the pavement all day long - much more than a typical hostel." — source Hostelworld

"if your here for a good experience of london, this is a great place to kick up your feet after a day of touring the city." — source Hostelworld

"the only bad thing was the location because it is a bit far away from everything, but we will definately stay again." — source Hostelworld

"If you don't like the long tube ride and lack of night life in the local area i don't recommend it." — source Hostelworld

Clean:

"our family room and downstairs were clean but our shared shower and toilet on the top floor were just ok especially as we had ou children with us." — source Hostelworld

"The cleaners were a bit overactive: starting to clean whilst people were still in bed, which I thought was a bit odd." — source Hostelworld

"The rooms and facilities were clean and felt secure, the breakfast was good, and the staff friendly and helpful." — source Hostelworld

"The bathrooms were clean & there was never a long wait. Overall, a very clean & helpful hostel." — source Hostelworld

"Every year we are completely satisfied with the excellent service, bright clean rooms and friendly staff." — source Hostelworld

Service:

"Extremely clean, friendly staff, good breakfast, easy reach from two tube stations did have problems getting in the front door using key card we waited for other guests to open door so it's worth practicing opening the front door whilst the reception staff are thereto let you in if you can't get it to work." — source Hostelworld

"We were particularly impressed with the friendly and helpful staff, and the garden was a bonus - really nice to sit there having a relaxing drink, especially during happy hour's cheap prices." — source Hostelworld

"I really do not know why there is a 24hr bar service available, but all the entertainment (pool table, Lounge, darts, jacuzzi) are being shut down after 12." — source Hostelworld

"But the Wi-fi service is out of order while I stayed, I can only use the pay internet service which is a bit disappointing." — source Hostelworld

"ideal location with friendly staff and good price on food and beer couldnt have asked for anything more." — source Hostelworld

Location:

"excellente location,tres bon accueil par equipe jeune et dynamique,jardin terrasse tres agreable,bonne adresse a faire connaitre aux amis souhaitant sejourner a londres,hotel proche de la station de metro et des differents lieux a visiter;good location;free breakfast." — source Hostelworld

"It's located in converted houses in a residential area of west London, so good for those who want a bit more quiet and smaller rooms. Very convenient access to Heathrow by underground, but none of the sites of central London are within walking distance." — source Hostelworld

"almost like a small hotel with spacious rooms, a back yard area with picnic tables and even a jacuzzi. not much in the area, but it's close to an underground stop (south kensington) with easy access to central london." — source Hostelworld

"Only negative thing was location (West Ken) somewhat out of the way but I suppose good if you want peace and quiet and don't mind commute into city to see the sites." — source Hostelworld

"It is clean, location is ok in a nice west kensington neighborhood (shopping is best at the big shopping mall \\\"Westfield\\\" not far away by bus)." — source Hostelworld

"Everything about the hostel was wonderful and all for an incredible price, the only downside was the cold shower experienced on the Sunday morning, aside from that all staff encountered were polite and our stay was pleasant." — source Hostelworld

"despite the distance from center of london (20 minutes on average travel time from the steps of the hostel to victoria station), i would stay here again for the value and quality of the place." — source Hostelworld

"I love this concept for the the independent business traveller who is dying a thousand deaths in the hands of over-priced over-valued corporate hotels." — source Hostelworld

"one thing that was a slight problem is it is far out of the main city, so late at night after the tubs are down it cost a bit via taxi to get there." — source Hostelworld

"my 2nd stay - good location, good price, staff are okish, can't really think of a bad thing to say about the place." — source Hostelworld