The Benjamin

Overall:

"Recommend it over the Waldorf any day." — source Orbitz

"I picked this hotel based on these reviews and it held true all that was said, this is a GREAT hotel with the friendliest staff- we were spending a family weekend with our two teenage daughters and had a great stay." — source Travelocity

"First time in NYC, The Benjamin was a lovely hotel with an excellent service staff - will definately stay again." — source Travelocity

"All in all a great place to hang your hat in New York, we would go back again in a New York minute." — source Travelocity

"I will stay there again when we go back. I will also recommend to friends." — source Travelocity

Clean:

"], the Front Desk Manager, pulled strongs to get some of my clothing cleaned at a late hour of the day." — source Orbitz

"For our in-room breakfast, the pancakes were crisp around the edges, just the way I make them at home." — source Travelocity

"Clean, quiet(had a room facing back alley but with a view of a lovely roof top garden terrace), great location(walked almost everywhere-must pack comfortable walking shoes." — source Travelocity

"The room was very spacious (not the norm for NYC), very clean." — source Travelocity

"Service was excellent, rooms were very comfortable and clean." — source Travelocity

Service:

"The service is kind and attemptive,the rooms are small, as well are the bathrooms,from an old construction,but still is a nice choice for the visitors to this terrific Town." — source Travelocity

"The treatment by staff was adequate but not stellar -- check-in was slow (the agent needed assistance), it took 30 minutes for pillows, and room service was the pits." — source Travelocity

"There are plenty of little breakfast and lunch places in the neighborhood if you prefer not to pay the hefty room service charges and robust restaurant menu prices." — source Travelocity

"The restaurant was good - good food, decent service, but typical hotel pricing (higher than the local restaurants)." — source Travelocity

"I would definately stay at the Benjamin again but management needs to look into the Room Service issues." — source Travelocity

Location:

"The hotel staff was excellent and the room was comfortable and quiet -- even on the 15th floor NYC is normall a bit load, but much quieter then other hotels in the area. Location is a comfortable walk from local pubs and great restaurants." — source Travelocity

"The location of the Hotel was within walking distance to Times Square, Rockefeller Center, Park Ave, 5th Ave." — source Travelocity

"Fabulous location, and the suites were great for familieis--plenty of room, nice ameities, nicely furnished." — source Travelocity

"The Benjamin takes advantage of a wonderful location. Walking distance to almost anywhere." — source Travelocity

"It was in a great location for everything we wanted to do on our first trip to New York." — source Travelocity

Value:

"The spa was great and reasonably priced." — source Travelocity

Room:

"The hotel is oldish and the rooms show signs of wear." — source Orbitz

"The room was big and tastefully decorated and surprisingly quiet even though we were only on the 4th floor and facing the Lexington Ave." — source Travelocity

"The lobby is small and the elevators seem a little small, but once you're in your room, it's really a small slice of paradise." — source Travelocity

"Even though it was 26c outside we had the a/c on in the room. it was warm in the room and then the unit froze over." — source Travelocity