The Raphael

Overall:

"Great hotel for people above its 50 years, nice European decor, great location, charming entrance." — source Hotels.com

"Some small things still need work but overall we loved our stay and would recommend it to anyone." — source Travelocity

"The bathrooms are a bit small but the accomodations are nice overall." — source Expedia

"I would definately stay there again." — source Travelocity

"The Raphael Hotel is a great place to say in Kansas City." — source Expedia

Clean:

"But it was immaculate and could not have been more comfortable. It was clearly just updated, and was spotless." — source Hotels.com

"Room, very clean, foor, great breakfasts, location, movies, stores, great eating with a block." — source Travelocity

"The room (a standard) was clean, clean, clean, updated with a super comfortable king bed and had a great view of the Plaza." — source Expedia

"The Raphael was recently renovated and our suite was beautiful and shiny and clean." — source Hotels.com

"Great location right in the Plaza but rooms were not clean and need to be updated." — source Travelocity

Service:

"They may be a 4 star hotel but their customer service was definitely budget hotel quality." — source Travelocity

Location:

"It was worth the walk though because both the pool and firness area were some of the best I've seen." — source Hotels.com

"Perfect location, historic hotel, great staff, walk to movies, great places to eat, free parking." — source Travelocity

"Good location; recently renovated; helpful, resourceful, and knowledgeable staff." — source Expedia

"Hotel is located across the street from Plaza shopping - a must see during the Christmas holiday." — source Travelocity

"My adult daughters and I stayed and thoroughly enjoyed the location next to the Plaza." — source Travelocity

Value:

"excellent accomodations, great value." — source Expedia

Room:

"In actual reality the room was dingy, the facility was not up to the 'attitude' and the restuarant was remarkably snobbish for a merely acceptable dining." — source Travelocity

"The rooms were recently remodeled so all of the furnishings and colors are very trendy." — source Expedia

"The rooms are not charming, they're simply outdated." — source Travelocity