NH Krystal Ixtapa

Overall:

"Overall the pool area was nice and the room had been updated, the balcony was fine, but the bathtub/shower leaked causing flooding in the bathroom." — source Priceline

"will not stay again, and not recomend to family and friends." — source Travelocity

"I have already recommended to others." — source Travelocity

Clean:

"This is a very nice and clean hotel." — source Orbitz

"The hotel is older but clean, my room's air condtioning and TV worked perfectly." — source Hotels.com

"It was clean open andpool area was lovely." — source Priceline

"The pool area was nice althought the lounge chair pads were very worn, and on occasion the pool didnot look or feel sanitary chlorine testing needed more frequently as the day went on." — source Travelocity

"Rooms are clean, and staff is friendly." — source Expedia

Service:

"The food is atrocious with buffet service included on AI and only a day or 2 where you can order off the menu." — source Orbitz

"All of the merchants we encountered in town were wonderful and all restaurants had outstanding service." — source Hotels.com

"Called for room service and surprisingly was connected to their restaurant which was not psrt of the hotel and did not offer room service. further attempts to get in touch with room service failed." — source Travelocity

"The service was pretty good and the food was good but could use a little more variety." — source Travelocity

"The off-peak service was also not as good as one would hope for a resort like this." — source Travelocity

Location:

"Great location with a nice pool and the beach is great." — source Hotels.com

"The only thing I would change would be to have the pool open 24 hours for adults and to add a massage area near the beach." — source Travelocity

"IÂ’ve always loved this location, not too crowded, not too popular. The hotel is not premium luxury category, but has one of the best locations in town: you can reach it on foot if you arrive by bus from other cities, and you have a commercial-restaurants, also within walking distance." — source Expedia

"location is good view is problably the best feature." — source Hotels.com

"They are in a poorer area and management doesnÂ’t spend alot of money on the actual hotels." — source Expedia

Value:

"food is not that great but is still worth the price." — source Hotels.com

"I wouldnÂ’t stay here again for the price." — source Expedia

"Great deal for the money." — source Hotels.com

Room:

"While all rooms have an ocean view, ours was very good, the north side rooms also sit above the hotel's air-conditioning system fans and compressors." — source Hotels.com

"The rooms are showing their age." — source Priceline

"We had a junior suite and the housekeeper put fresh flowers in our room every day. The views were spectacular and the room quite adaquete." — source Travelocity

"The rooms are showing their age - itÂ’s more Holiay Inn than Ritz Carlton. But youÂ’ll spend little time in your room and you canÂ’t beat the location in the middle of Ixtapa beach and just a short walk to the shopping and restaurant section of town." — source Expedia