Hilton Miami Downtown

Overall:

"Those were the faults I was able to find but overall the hotel was great, very clean rooms, I had an awesome bay view, two walls of view cause I was on a corner, very close to Brickell, Bayside & the beach." — source Hotels.com

"Beds were fantastic, room overall was very clean, and pool is great Only complaint would be the lobby restaurant and lounge were very boring." — source Travelocity

"the rooms are a nice size and recommend upgrading to the bayview trust me its worth the extra $10." — source Expedia

"We had a great stay here and were very please with the location of this hotel in relationship to the port." — source Hotels.com

"If you are looking for a good hotel to stay in before a cruise, this is the one but eat at Checkers across the street from the hotel." — source Travelocity

Clean:

"The room was not properly cleaned, tub was dirty and the used towels were not replaced even though we left the towels on the bathroom floor top be replaced." — source Travelocity

"The room was clean, with understated decor, and a wonderful view even though there is no balcony." — source Travelocity

"Our room was exceptional (I was able to get a corner room with floor to ceiling windows on both sides), the view was outstanding and the room was very clean." — source Expedia

"Our room was clean, the food was good and the personnel was nice to us." — source Expedia

"When we got back to our room on the 3rd night, we noticed room was not cleaned up at all." — source Travelocity

Service:

"Service was okay, but I expect better facilities from Hilton." — source Hotels.com

"I called ""Guest Service Hotline"" up to claim as ""Room Service"" was over for the day, it was almost midnight of 18th, a woman answered to my call, she said ""I will call Room Service"" but she never got back to me, I had to call again, she then simply forwarded my call to Room Service where she knew its not available." — source Travelocity

"Nice Hotel, However the service over the phone is just terrible." — source Expedia

"The restaurant is really not worth the price, the gratutity of 18% is added to every bill so there is no incentive for good service( which there is none of) and the food choices are expensive and not worth near the price." — source Travelocity

"We were led through the laundry area to be stuffed into the service elevator with staff and led through the garage area to the front." — source Travelocity

Location:

"Something else I didn't like, you had to go up a few floors to get to the lobby and the ground entrance was where the ballroom was located, so you have to use 2 elevator banks upon arriving with all your luggage to check." — source Travelocity

"The main restaurant was closed until dinner so we sat at the bar area where they have a food menu but it took quite awhile to get served there." — source Expedia

"Well when this person realized somebody was inside the room they immediately fled down the fire escape stairs located right next to our door (in one of the junior suites." — source Travelocity

"The bar area was okay, but, when I came down there to wait for my dinner party, I was attacked by mosquitoes off the shear fact I was wearing shorts." — source Travelocity

"Only down fall was the high price in the dinning area, breakfast for one person was $20, that was only for eggs, hash brown and a cup of coffee." — source Travelocity

Value:

"For the overall price we paid I feel we received a good deal." — source Travelocity

"You have to pay $*/day for valet (park yourself cost more." — source Travelocity

"We were expecting much more for the hotel price/name." — source Travelocity

Room:

"The rooms are nice and big with great views of the Bay. You don't feel cramped in these rooms at all." — source Travelocity

"The front desk staff was very friendly and we recevied our room quickly. The room was very clean." — source Travelocity