The Westin Palace Madrid

Overall:

"\n\nI would strongly recommend the Westin Palace to any business or tourist visitor to Madrid, and would definitely stay again." — source Travelocity

"Overall experience was fine." — source Expedia

Clean:

"Otherwise, the room was comfortable and clean." — source Hotels.com

Service:

"It was a beautifully decorated and well maintained property, and the service was fantastic. Very fast for all requests and very polite staff." — source Hotels.com

"- One room service respondent wasn't familiar with the existence of items on the menu (like blueberry pancakes)." — source Travelocity

"The building itself is gorgeous, the rooms are well-kept, the food is unbelievably good, and the service is impeccable." — source Expedia

"The hotel was great, but room service, mini-bar, internet, etc." — source Hotels.com

"The service provided is very good and the environment extremely cosy." — source Expedia

Location:

"This is a world class Hotel in the best location in Madrid." — source Orbitz

"The business area provides 30 minutes of free internet access, which most times was sufficient, though sometimes I had to wait for one of the 4 PCs." — source Hotels.com

"We are worldwide travelers and we have been to a lot of five-star hotels, and this hotel was well located, tastefully decorated, a good buffet breakfast was included in the price, and we felt like we got our money's worth." — source Travelocity

"The location is great. Walking distance from major tourist stops." — source Expedia

"Good Location to the Prado and other museums, little far from the shopping and restaurants." — source Hotels.com

Value:

"We got a great deal in this 5-star hotel." — source Travelocity

Room:

"Our room was a premium deluxe with two twin beds and I must say the most comfortable beds on our vacation. The room was very quiet and comfortable." — source Hotels.com

"Rooms are spacious and beds are extremely comfortable." — source Hotels.com

"It is being renovated at a room per floor and will will not interfere with your stay." — source Travelocity

"Do check you bill twice for phantom mini bar and in room dining charges." — source Travelocity

"(if you are a SPG they will typically upgrade your room)." — source Travelocity