Oasis Viva Cancun

Overall:

"it was a wonderful hotel, excelent customer service, the food was excellent, the only bad thing was the small elevator." — source Orbitz

"Great hotel - airy - comfortable, and clean - service was fantastic - very friendly." — source Priceline

"I recommend either asking for a rollaway or extra blankets to pad the mattress with :-)\nFood: 2 buffet restaurants, but the food gets a little old after the 4th day or so." — source Travelocity

"We would definately go again and recommend it to anyone." — source Orbitz

"I would definitely stay there again." — source Priceline

Clean:

"Generally it is clean, modern and located in the thick of things with nice staff." — source Priceline

"Clean, convenient, romantic, relaxing, comfortable and friendly." — source Priceline

"No waiters in pool areas or beach, the waiters that are supposedly working in the restaurants are always too busy eating themselves to take care of you, so you have to find the least dirty table, clean it yourself, eat on top of dirty linens and then take care of your dirty dishes if you want to go for some more." — source Travelocity

"They are always cleaning, the food is as fresh as you can hope for, the buffet has a selection that is mind boggling, the specialty restaurants are in line with a good restaurant you'd take a client to back home." — source Travelocity

"Good services and very clean good very nice and modern." — source Priceline

Service:

"But I cannot emphasize enough the staff is the worst, when in Mexico you can get excellent service at a 2 star hotel why bother with these guys they don't even have a beach and wont tell you how to get to one." — source Priceline

"There were plenty of towels at the pool and the service was great." — source Priceline

"We have been to Cancun 3times and due to the outstanding service and excellent location of Riu Cancun we will be returning to this tropical/historical location and more specifically to Riu." — source Travelocity

"If you do not want room service leave the blue and red tag on the door they cannot clean your room, however call the desk and they will come up when you are in the room." — source Travelocity

"Beautiful grounds very clean and friendly staff." — source Priceline

Location:

"Nice ocean view in the room, nice location except the hotel do not have the beach at all." — source Priceline

"\n \nWe always sit in the same area at the buffet and this way you get to know your waiter and they are remarkable in remembering your drink orders & what you like." — source Travelocity

"Location was not near the "tourist" area, but was very convenient to the local busses which were the only way to get around the city for the price. Hotel staff was very helpful in this area." — source Expedia

"Riu Cancun was a pleasure - wonderful location, great pools and beach; fantastic enthusiastic and friendly staff with planned activities for all the family." — source Travelocity

"This hotel is located right across the street from a shopping mall that offers some of the best prices on shirts and other gifts to take back with you." — source Travelocity

Value:

"It whas a nice classy hotel for a low price." — source Priceline

"If you have US dollars there is no need to convert money into Pesos they accept US dollars at most places in Cancun." — source Travelocity

"We travel a good deal for leisure and have stayed at a lot better for the same price." — source Travelocity

"You must be in control, not them and don't be afraid to offer a price- they expect it." — source Travelocity

"Well worth the price compared to other hotels in the area that I have stayed at." — source Travelocity