InterContinental San Juan Resort Spa and Casino

Overall:

"I would recommend taking the trolley in Old San Juan to see El Morro, the views of the ocean from the hillside are awesome." — source Orbitz

"Great stay, joined the ambassador club to get the rooms upgraded to ocean view." — source Priceline

"I would recommend this hotel to anyone, but advise them to make sure they use the security locks anytime they are in their room and make sure they keep their valuables in the room safe." — source Travelocity

"If you had decide to visit this hotel I truly recommend to check the sit cushion as per I saw one of the cushion that had bird droppings and one of the staff instead of replacing the cushion he just turn it and left it there." — source Expedia

"Otherwise, i would definitely stay there again." — source Orbitz

Clean:

"The hotel was beautiful, very clean, and had a helpful and friendly staff." — source Priceline

"the hotel was beautiful beautiful,clean, by many restaurants." — source Priceline

"the hotel is very clean; the employees are friendly and very polite; the pool area is nice; the food is a little expensive - however you will find inexpensive restaurants near by." — source Travelocity

"When we arrived early the first day(about 2 hours before the 4pm check-in) we were told our ocean view room wasn't clean yet and to come back closer to 4." — source Travelocity

"Rooms were very clean and nice." — source Priceline

Service:

"Everything is well kept, friendly staff, great location." — source Priceline

"The concierge service at the hotel is lacking in brochures and staff, but the business office staff was very helpful when we needed to use a computer to confirm and print our boarding passes to go home." — source Travelocity

"The service of the front desk was exceptional, I should know I am a Guest Services Manager at a NY hotel." — source Expedia

"Very friendly staff and good amenities." — source Priceline

"With only a couple of small exceptions, the service was fantastic, the room was beautiful, the beach is gorgeuous, the pool area is lovely, and the location is convenient." — source Travelocity

Location:

"Great view and location. Very happy with this hotel for the price and location." — source Priceline

"Ideally located, this hotel let us walk to meals not in the hotel (though hotel has some great places to eat), sit by the delicious pool, hang at the beach (chairs, towels and water provided)." — source Travelocity

"Has spa and work out area. It is in walking distance to other less expensive places to eat and Wall greens pharmacy 3 blocks near." — source Expedia

"Beautiful location on the beach. Enjoyed the pool area and oceanside bar." — source Priceline

"The location is excellent for easy access to/from the airport (10 minutes) it is right on the Isla Verde beach and good local restaurants all within walking distance." — source Travelocity

Value:

"For the price it was a bargain." — source Priceline

"For the first time we had a "city view"' room instead of a view of the ocean, but the view from our balcony was lovely so don't hesitate to book the city view if you want to save the difference in cost." — source Travelocity

"If your looking for some real puerto rican food ask the hotel to call el soleil it's awesome food at a really good price the resturant will pick you up and take you back to the hotel." — source Travelocity

"We ate at La Bombonera for breakfast one morning and it was great and very reasonably priced." — source Travelocity

"I would never drive in Peurto Rico, pay the price for a taxi, they dirve crazy there." — source Travelocity