Extended Stay America Orange County - Katella Ave.

Overall:

"Overall the room was very dirty." — source Priceline

"Good hotel for my purpose with an excellent location near the OCBC." — source Travelocity

"I would not stay there again even if it was half the price of then next lowest hotel." — source Expedia

"i would stay there again." — source Priceline

"Great hotel for the price." — source Expedia

Clean:

"The entire property, including the landscape and parking areas were immaculate." — source Orbitz

"We were forced to wait till house keeping cleaned the room & were not allowed in until 415pm when check in is at 3pm." — source Hotels.com

"The room was clean and had a full kitchen which is a bonus." — source Priceline

"The appearance of the room was clean from eye sight but pulling the cover back on the beds it was easy to see that the sheets on the bed had not been changed and you could tell the bed spreads had not been cleaned for some time." — source Travelocity

"replenished / however you could go downstairs and exchange your dirty towels for clean ones and of course request t." — source Expedia

Service:

"Due to poor customer service at the hotel, I was skeptical to do this again." — source Priceline

"Great service from the front desk gals." — source Priceline

Location:

"Lots of area events, restaurants and attractions." — source Priceline

"the complete kitchen especially came in handy with the kids and is in the ideal location w/ theaters, restaurants, and STARBUCKS within walking distance." — source Travelocity

"We had a hard time finding the hotel because it is located in the back lot of a large block of eateries." — source Expedia

"the location fantastic location." — source Priceline

"On a positive note it is a close drive to Disneyland, the shopping center that it is in had a resturant, movie theatre, and starbucks so it is a great location." — source Travelocity

Value:

"It is an excellent value for money." — source Orbitz

"Another guest had come back down because the room they had been given was still a mess from the last guest, they're bed wasn't made, they had dirty towels and food/soda cans all over the room, and the manager was nowhere to be found the maintenance guy was left to deal with the situation and he had no helpful ideas they had to call the 800 number of extended stay America to get the issue resolved." — source Priceline

Room:

"Our first room was not cleaned. The next room we were put in was not much better." — source Hotels.com

"People were seen (including me) making up to three trips to their rooms as there was only one garment rack, which someone had decided to keep in their room and the staff had no clue who it might be or could care less." — source Priceline

"There are NO amenities, NOTHING around that is open, The rooms stink,like smell bad, and are over priced." — source Travelocity

"Room was fine, staff supposedly upgraded me to compensate for issues, but it seemed like an ordinary room." — source Expedia

"Room reserves was a smoking room; and therefore, it smells." — source Hotels.com