The Westin Crown Center

Overall:

"Overall ambiance is outstanding." — source Orbitz

"It would highly recommend this hotel to anyone visiting Kansas City." — source Travelocity

"It was a great hotel with excellent service." — source Expedia

"It could be a great place but it needs some TLC." — source Travelocity

"Great hotel, convenient location. Don’t recommend Japanese Restaurant in Crowne Center--definitely chose the Brasserie instead." — source Expedia

Clean:

"Spotless rooms, super comfy beds." — source Orbitz

"It was a Wes tin - clean, upscale, the only downside is having to pay for Internet access in my room and having to pay for parking." — source Priceline

"Dirty towels were not picked up when housekeeping 'cleaned' the room. Used coffee cups were not disposed of and we were left with no clean coffee cups when we returned to the hotel at night." — source Travelocity

"The room was clean, spacious and Starbuck’s Coffee was a plus." — source Expedia

"It was clean and beautiful." — source Priceline

Service:

"Housekeeping service was commendable except one day we found a prophylactic wrapper on the floor of our room (not ours." — source Orbitz

"Beautiful building, friendly staff, good places to eat and great Jazz Bar." — source Priceline

"it sure aint: \n \n>>VALUE (endless amenity charges/gouging) \n>>DINING (one vegetarian item they were out of, disappearing waiters, wrongful charges) \n>>SERVICE (unrestocked minifridge) \n>>CONSIDERATION) (horrible room)." — source Travelocity

"I like the bedding and everything brand as Heavenly but the service they provided is not good enough to be four starts." — source Expedia

"The comfort of the hotel is an A+, services provided and the location are also of a high level." — source Travelocity

Location:

"The view from our room was awesome and we loved the shops and the location. Very cool hotel with a great location." — source Priceline

"The location is what made the trip so great we had a room on the 6th floor and it was almost like having a back yard with the room." — source Travelocity

"We had a good experience with parking, location, but our view wasn’t that great, but understandable when so low to the ground." — source Expedia

"The location to Union Station was convenient." — source Priceline

"Great location, amazing pool andgreat views." — source Priceline

Room:

"Arrived early, initially no rooms available, checked with desk staff after working for awhile in the lobby (wireless hotspot, lightening fast)." — source Travelocity

"The re-modeling was a problem as we were put in one of the old rooms and the floor was sopping wet around the bed." — source Expedia

"Our room was very clean and of course, the Heavenly bed was "heavenly." — source Travelocity

"Wi fi is available, they only let you use it in your room for $10/day." — source Travelocity

"The room was spacious, clean and inviting." — source Travelocity