Embassy Suites San Juan - Hotel & Casino

Overall:

"Outback right in the hotel, overall great experience. Would definitely stay here again and recommend it to others." — source Priceline

"The staff was very friendly and helpful, great hotel." — source Priceline

"i stood in this hotel for memorial day weekend, with all the people staying at the hotel, staff was great, rooms were clean, big rooms, nice bathroom, the facilities is nice, theres an outback to eat, happy hour free drinks, overall great stay loved it, pool was great too, only thing is u have to walk 2 blocks to the beach if this hotel was oceanfront it will be the best." — source Travelocity

"This would be a great hotel for anyone in a wheelchair as everything has been designed to be accessible - even the pool." — source Travelocity

"I would recommend this hotel to any group of people." — source Priceline

Clean:

"The room was terrific and very clean." — source Priceline

"Clean upscale hotel in safe area." — source Priceline

"Everything else was really clean and neat." — source Travelocity

"Our room was clean and cozy, breakfast buffet was delicious,happy hour was wonderful with live salsa music in the hotel atrium." — source Travelocity

"The Embasst Suites provided an attentive staff, clean comfortable rooms, delicious breakfast, and evening cocktails." — source Travelocity

Service:

"The breakfast was full service with omelets made on sight." — source Orbitz

"Very friendly staff, beautiful courtyard, and excellent free breakfast buffet." — source Priceline

"From the outstanding courteous service of hotel staff to the design and layout of the hotel itself everything was first rate, and above reproach." — source Travelocity

"Everything was excellent from the service provided by the front desk to the complientary breakfast they offered." — source Travelocity

"The service was great , it doesn't matter where you stand in any room, you have an incredible view." — source Travelocity

Location:

"The location was perfect." — source Orbitz

"The hotel itself is very nice however it is in an area of town that felt unsafe at times. Lots and lots of police in the area so that was comforting." — source Priceline

"The pool is very big(great for children) and the whirlpool is taken over by the children because it is located between two pools." — source Travelocity

"The only real negative was there wasn't a whole lot to do in the surrounding area, but there was a beach within walking distance." — source Priceline

"The main area of the hotel is set up to mimic a tropical rain forest. Pool area is set up nice and the deepest water is less than 6 feet." — source Travelocity

Value:

"Also the concierge tried to rip me off for a rentacar when the bellhop had found half the price he wanted." — source Travelocity

"The Dollar Rent a car is in the hotel next door, saving on the cost at the airport." — source Travelocity

Room:

"fridge in room, bar sink to wash bottles, microwave to warm left overs." — source Orbitz

"Managers reception breakfast and size of room." — source Priceline

"The rooms are very comfortable, great beds, powerful shower, and it's really nice to have a frig and microwave for snacks and leftovers." — source Travelocity