Grand Hotel Royal

Overall:

"excellent hotel, well located nice view on Napoli Bay clean spacious room kind staff wide choice for breakfast ( special mention for pancakes and omelets from Rocco)." — source Venere

"The one thing that I wouldnÂ’t recommend is eating dinner at the hotel, however; the breakfast here is very good." — source Expedia

"We arranged for airport transport, through the hotel, and it went very smoothly and we would highly recommend." — source Venere

"I will definitely return to Sorrento and would recommend the Royal to anyone of my friends." — source Venere

"Very beautiful hotel just a few steps away from the hustle and bustle of downtown Sorrento." — source Venere

Clean:

"We were really impressed with Sorrento, it's clean, has stunning scenery and is close to Pompeii, Capri, Positano and Amalfi." — source Venere

"The staff was great, the room was clean and beautiful and had a magnificent view, and the food was delicious." — source Venere

"The room was dirty, asked them to come and clean, they came twice and we still found hairs everywhere." — source Expedia

"Rooms clean and the service from staff very good." — source Expedia

"Excellent service, clean, easy access to jetty and sun beds." — source Venere

Service:

"The room had nearly everything we needed but when I asked to borrow an iron, I was refused an informed that the hotel had a laundry service that I could use - this wasn't convenient and would have been expensive." — source Venere

"Nice Hotel, great location, friendly staff." — source Travelocity

"While not a 5-star hotel, for a European hotel, we found the decor, cleanliness, location and service of staff were really nice." — source Expedia

"Lovely grounds, very friendly staff, great food, wonderful breakfasts, lovely rooms and views, and great location." — source Venere

"The combination of great service, beautiful setting, and close proximity to central Sorrento is hard to beat." — source Expedia

Location:

"The location is perfect - 2 minutes from railway station, 2 minutes from the centre, right on the sea shore." — source Venere

"The location was great for Sorrento activities as well as the bus ride to the Amalfi coast and the ferries to Capri." — source Expedia

"It was a great location, within walking distance of town." — source Venere

"The location and the hotel are gorgeous and you expect to pay for that." — source Venere

"Lovely hotel in a great location." — source Venere

Value:

"If you want to get 100% satisfaction on your holiday, then I guess you would have to pay a great deal more in Sorrento, so, all in all, this hotel is well worth a visit." — source Venere

"Extras: I would rather like, that certain services are included in the room price: Pool chairs at 5 Euro Hotel Safe at 2 Euro." — source Venere

"Very nice facility with a great breakfast included in the price." — source Venere

Room:

"The quality of the rooms was really good - and we stayed in the cheapest. The only criticism is that these rooms are very noisy in the early hours - cleaners and kitchen staff." — source Venere

"With a party of 10 people and reservations made ii moths in advance we were given rooms with either a view of the main road or the drievway." — source Travelocity