Hyatt Regency Phoenix

Overall:

"Overall this is a great place to stay." — source Priceline

"There are many more hotel chains (Marriot for one) that give just as good value with staff, service, and overall experience and do not gouge the hotel guest." — source Travelocity

"I would stay there again." — source Expedia

"All in all a great hotel and a bargain for the price." — source Travelocity

"Great hotel in downtown Phoenix." — source Travelocity

Clean:

"When I requested clean pool towels, it took room service an hour to deliver them." — source Orbitz

"Very clean and modern. Clean, upscale lobby and room, comfortable beds and pillows, parking garage costs 19." — source Priceline

"The hotel is clean, nicely decorated, and service was great." — source Expedia

"The revolving restaurant was a nice touch and the rooms were neat, clean and comfortable." — source Priceline

"Room is clean and bed is comfortable." — source Expedia

Service:

"This hotel was very nice, friendly staff." — source Priceline

"While all the room amenities and front desk courtesy was what you'd expect for a Hyatt, the service in the Compass Room, the hotel's rotating restaurant, was horrible." — source Travelocity

"The only thing that I did not like were the high prices in the gift shop, for room service and in the restaurant." — source Expedia

"Great location, friendly staff." — source Priceline

"Would like to see free internet service added." — source Expedia

Location:

"The location was great. We were able to walk down to Chase Field and the restaurants in the area." — source Hotels.com

"The rooms are beautiful and the location is great for downtown events. The hotel is within walking distance to professional baseball and basketball facilities." — source Priceline

"Great location if you're going to a Phoenix Sun game or baseball game otherwise, not much downtown to do." — source Travelocity

"We always stay at the Hyatt when we are going to a Diamondbacks game because it is within walking distance to the field." — source Expedia

"I would expect something like that in New York, but it just seemed greedy in an area where so many other properties have a place to park for free." — source Travelocity

Room:

"The hotel and room were very comfortable and nice." — source Hotels.com

"Close to chase field, rooms very nice and large." — source Priceline

"there was no hot water in my room, i called the maintenance and in the afternoon they came to repair the hot water." — source Expedia

"Room was small but comfortable." — source Expedia