Mercure Hotel Hamburg City

Overall:

"Super clean, really friendly and helpful staff, really close to public transport, would definitely come again and recommend to others." — source Hostelworld

"Although the rooms were very clean (but without security lockers), I wouldn't recommend this hostel to another traveler." — source Hostelworld

"Overall a good time, met other people from the US in my dorm and we had a wonderful night, though only one night." — source Hostelworld

"great place to stay, large and impersonable but very clean easy to use, staff friendly and international." — source Hostelworld

"It was really full of younger school groups, but the staff was great, and the stay was pleasant." — source Hostelworld

Clean:

"The rooms were nice and clean, and the beds were comfortable but the kitchen was absolutely filthy. Not only did everyone just leave their dirty dishes, the floor looked like it hadn't been swept in several days (even when I was in there just after the cleaning staff had left) and the fridge clearly had not been cleaned out on the declared date which was the day before I arrived." — source Hostelworld

"Nice, clean place very close to the supermarket and Altona Station. Its a bit more like a hotel, however the staff are really nice and the rooms really new and clean." — source Hostelworld

"It's a huge hostel, that looks actualy more like a hotel, breakfst is pretty good (4 euro), bathrooms have shower gel, soap and are very very clean." — source Hostelworld

"great hostel, everything was new, rooms were clean, very clean, the bathroom inside the room was modern, simple, but very nice." — source Hostelworld

"the room was perfect (good size, very clean, nice bathroom, and the beds were not to bad) 4 stars." — source Hostelworld

Service:

"pos: guest kitchen, friendly staff, bar neg: no lockers, free internet only in lobby,." — source Hostelworld

"Good breakfast, friendly staff, pickup location for a good walking tour." — source Hostelworld

"Very clean, very close to everything, very very nice and helpful staff." — source Hostelworld

"I don't think I could go another hostel without the service like this." — source Hostelworld

"Well located (10 mins from center) Helpful staff." — source Hostelworld

Location:

"One of the absolute best hostels Ive stayed in all over the world:) The subway station, from where you can travel to every little corner in hamburg is just 300 meters away, grocery store just around the corner and of course the beautiful Altona area with lots of famous restaurants and shops." — source Hostelworld

"Loved having an elevator and a good sized breakfast area. Need more people at the check in/out area because it took forever to just get the luggage key for the luggage room." — source Hostelworld

"the problem is there are curtains for one bunk bed and a small room for the other bunk bed, which leaves us sleeping right in the middle of the "common area" of the room." — source Hostelworld

"the location isn't central however there is am S bahn station very close so in reality the central station is only about 10 minutes away, and the reeperbahn is 5." — source Hostelworld

"My only real problem with this hostel is the location. It is really far away from the downtown which makes getting to it a bit of a trick." — source Hostelworld

"Price was great - especially after the 10% discount from the Eurail Pass Benefit (Which also lets you take the S-Trains into the city and out to the hotel for free)." — source Hostelworld

"We booked a 6 person bedroom and they ended up giving us a 10 person for the same price and didn't give us our money back until we went and asked." — source Hostelworld

"Not really a great deal of character because it just feels like a hotel but the bar was a good place to meet people." — source Hostelworld

"Very like a hotel so I was surprised the price was so reasonable,quite comfortable and very clean." — source Hostelworld

"The breakfast is pretty inexpensive and it is an all you can eat buffet, which is nice." — source Hostelworld