Sheraton Chicago Hotel and Towers

Overall:

"would recommend this place to anyone." — source Orbitz

"The Sheraton was a great hotel and hotels." — source Hotels.com

"great place overall but VERY busy overall excellent; lobby,elevators and all public spaces were packed with people coffee shop line was 40 minutes for take out coffee." — source Priceline

"I would stay again away from the elevator but I might try some other places the next few times for comparison." — source Travelocity

"Would recommend to anyone." — source Expedia

Clean:

"Need to wash the glassware - all CLEAN glasses had lips and mouth marks around the rims." — source Hotels.com

"The staff was very friendly and the rooms clean and comfortable. It was very clean and beds were quite comfortable." — source Priceline

"They went on to say the woman who cleaned my room has worked there for years etc. Im not saying she stole the items but considering they were there when I left, and gone when i came back, after my room was cleaned." — source Travelocity

"Very clean hotel that was within walking distance to many Chicago must see spots." — source Priceline

"The room, with two double beds, was appointed very well with plush comforters, plillows and was immaculately clean and provided more than adequate space." — source Travelocity

Service:

"I was told that the hotel was sold out, there were no other rooms and when i asked about refunding my money that we paid to upgrade, i was told to contact the web service." — source Hotels.com

"Great location, helpful friendly staff, nice workout area." — source Priceline

"Hotel is lovely, beds comfortable, room service was faster than expected, food very good. The actual face to face service received was excellent but when ever called the concierge desk, was very difficult to get correct information." — source Travelocity

"We were so impressed with the hotel and the service that we canÂ’t wait to go back." — source Expedia

"Great hotel in a great location, comfortable beds, and great service." — source Priceline

Location:

"It's very well located, near the Magnificent Mile." — source Orbitz

"Can't beat the location." — source Hotels.com

"I was very disappointed that there was no hot tub in the pool area." — source Priceline

"Make no mistake, this hotel has a beautiful lobby and is within walking distance of some of the best spots of Chicago but." — source Travelocity

"Other than that, the hotel is in a decent location and it is what you would come to expect from a Sheraton." — source Expedia

Value:

"00 a night parking for valet was a bit high but I had to keep telling myself that's the cost of staying downtown." — source Priceline

"The hotel offered an incredible value for the price and seemed to cater well to all types of travelers." — source Priceline

"I have stayed in quite a few hotel chains (and I have very limited preference to one over the other - usually comes down to price and availabilty)." — source Travelocity

"parking is 25 dollars and has to be paid every time you leave to go somewhere. With valet, you can come and go for the same price." — source Travelocity

"My room had a great view and was every bit as nice as the rooms I have had at full price." — source Priceline