Pointe Hilton Tapatio Cliffs Resort

Overall:

"The staff were very helpful and courteous, rooms were extremely clean and comfortable, and the overall atmosphere was fantastic." — source Hotels.com

"I recommend you stay instead at the sister property up the road, Squaw Peak." — source Priceline

"The room was nice, the pool was good, the view were nice, but I would definitely not recommend this hotel, which is unfortunate as I love Hiltons." — source Travelocity

"Overall, the food was very expensive, though, even at the poolside restaurant." — source Expedia

"I've stayed at this hotel before and I will definitely stay again." — source Hotels.com

Clean:

"The staff was spotty in their professionalism (our promised "early" check-in caused us a wait of 5 1/2 hours, and the "early" was just 20 minutes before 4 pm) (wait staff in Point In Tyme was rude and obtuse to our requests) (housekeeping requests were handled promptly EXCEPTING the day our room never got cleaned in our absence and no one would come after our 8 pm return." — source Travelocity

"I rented three rooms for my family, the one that I paid a little extra for "with a view" had wet carpet, perhaps they just completed a carpet cleaning." — source Expedia

"the only cons are you have to pay for the fitness facility, i dont think the bathtub in our suite had been cleaned in a while, and the drinks and food prices are completely outragous." — source Travelocity

"Beautiful location, good food, wonderful staff, clean room, awesome swimming pools - our vacation was perfect at this hotel." — source Travelocity

"Housekeeping could not seem to clean mirror in bedroom or vacuum well." — source Travelocity

Service:

"Good location, fabulous pool and friendly staff." — source Orbitz

"The friendly staff throughout the resort." — source Priceline

"I loved it, especially having two separate pools for the adults and the kids, the beds were awesome, it was like sleeping on clouds, with the down pillows and comforters, I loved it, great customer service from everyone on the property, they would even drive you to the point in tyme resteraunt, watch out for people trying to over charge you on rides into scottsdale, but old town scottsdale is good, we had tried the red bar, yummy mojitos." — source Travelocity

"The accommodations, the restaurants, the service were all wonderful and we thoroughly enjoyed our stay with the minor fact that our room was home to several crickets." — source Expedia

"We enjoyed an amazing dinner at A Diffrent View resaturant , the food was great, but sadly we were not at all impressed with the service , we feelt rushed and as we were putting them out at any request we made." — source Travelocity

Location:

"Great location for privacy, but centrally located to many amenities." — source Priceline

"Lots of activities: golf (a nice course and practice facility), tennis, kids activity area w/water park (well located on one end of the property, so the noise doesn't impact rest of the property), spa (very small - adequate, but this isn't the place for a 'spa' trip." — source Travelocity

"Everything was wonderful with the exception of trying to find your room (very confusing) even with area map. Parking location wasn't ideal otherwise everything was great." — source Travelocity

"It was quite a walking distance from the parking lot to our suite if you went out at night, when you arrived back at the hotel there wasn't any parking near the room." — source Travelocity

"There were numerous pools with plenty of seating, great atmosphere, very pleasant staff, minimal wait at restauants, centrally located in Phoenix." — source Travelocity

Value:

"the place was very comfortable and the price was good." — source Orbitz

"The price I received on Priceline." — source Priceline

"It was a great deal." — source Travelocity

"hard to find parking close to your room good deal on room but every thing else is $$$$$$$ no free internet at hotel-even in lobby coffee shop." — source Expedia

"I would say that the experience was below average, but since it was the off season and the price was decent I would rate my stay as average." — source Travelocity