Sheraton Suites Country Club Plaza

Overall:

"The room was comfortable and clean, I would stay there again." — source Orbitz

"I will definitely stay again." — source Hotels.com

"price Great hotel rooms, but no free internet or free breakfast." — source Priceline

"Fortunately there is a Panera within two blocks that provides free internet access - I highly recommend this not only for the internet access but because the hotel does not provide a complimentary breakfast." — source Travelocity

"I would recommend this hotel to anyone." — source Expedia

Clean:

"However, it was very clean and the onsite staff friendly." — source Priceline

"Suite was clean and appeared to be newly redone." — source Travelocity

"The bathroom was not clean and the sink kept backing up." — source Expedia

"It is a clean, quiet hotel and is right on the Plaza." — source Expedia

"We had a great time, in a clean, friendly, hotel." — source Expedia

Service:

"The service was lousy although they weren't busy We did end up getting it for free in the end." — source Travelocity

"I think BECAUSE they are on the plaza they don't think they need to provide customer service." — source Travelocity

"Roomy suites, excellent staff and service in dining room." — source Travelocity

Location:

"Great location for going to the plaza." — source Orbitz

"Sheraton Suites Kansas City offers excellent room amenities and location, but staff were a bit rude and unwilling to work with customers who booked online even though it was a mid-week stay, the hotel was uncrowded, and the alternate accomodations requested were the same price listed on their site as those offered at check-in." — source Priceline

"The Sheraton Suites on the Plaza is in a fantastic location, but the hotel is getting a little run down." — source Travelocity

"Awesome linens, nice room design/layout, multiple flat screens, outstanding Plaza location, free internet in the lobby." — source Expedia

"The room was comfortable and the location was convenient." — source Priceline

Value:

"We got a great deal so I did expect much." — source Hotels.com

"this is a nice hotel and we can usually find a decent deal on the stay." — source Expedia

Room:

"A little pricey but beautiful suite type rooms but so worth it. Very quiet in the rooms and easy to find." — source Orbitz

"The one left in the room was deactivated also and had been no where near a cell phone." — source Hotels.com

"Big room and two TV's that are HD." — source Priceline

"The front desk clerk seemed perplexed when I requested a phone directory that was not in my room." — source Travelocity

"When we arrived to our room we were suprised to see 2 double beds as this was not what we had reserved." — source Orbitz