Westin Chicago River North

Overall:

"Overall we loved our stay, we got an executive floor , and a room looking over the river, it was really nice sitting on the chaise and looking out the windows." — source Orbitz

"We would definately stay there again." — source Hotels.com

"I was very pleased that this was a web travel agency hotel choice for my labor day getaway weekend and I would definitely stay their again." — source Travelocity

"A great place to stay." — source Expedia

"I highly recommend it." — source Orbitz

Clean:

"clean, restful and more than worth my money - I will be back." — source Orbitz

"Great location, room comfortable but halls could use a good cleaning." — source Hotels.com

"Long lines at check-in (and only one person working the desk - early evening hour), no concierge in sight during our 4 day stay, rooms not cleaned until late afternoon, poor dining recommendations (front desk staff as no conceriege available) and we had to track down a waiter to seat us at the restaurant." — source Travelocity

"The staff was very professional, the hotel was immaculate, the room was very clean and comfortable." — source Expedia

"Rooms were decent sized, clean, comfortable, with all the amenities expected in a fine hotel including internet access, minibar, and personal safe with programmable combination lock." — source Travelocity

Service:

"I did have guests stay over and was unaware of the VERY expensive valet service, I'll know not to have that happen again." — source Orbitz

"Very friendly staff and adequate housekeeping." — source Travelocity

"Very nice accomodations and friendly staff." — source Expedia

"We only stayed one night but we had excellent service from the bar and the check-in/check-out was very easy. They offer excellent service and although we didn't use the in-room MAC, it was fantastic to see that they offered so many wonderful amenities." — source Travelocity

"Staff was friendly and service in every area was top rate." — source Travelocity

Location:

"close to resturants and shopping and is centrally located for most of the attractions." — source Orbitz

"Once we got up and were on our way, we found the location was perfect for just about any place we walked." — source Travelocity

"Easy walking to many locations of interest." — source Expedia

"Great location near restaurants and shopping." — source Travelocity

"The location is great and the staff was very friendly." — source Travelocity

Value:

"No big deal but a room on the Southside of the hotel would have overlooked the Chicago River." — source Travelocity

"Saturday night stay for the price, this hotel was worthy of a return stay." — source Travelocity

Room:

"The room was dark, overlooked a 40 storey car park and the sink had a cracked basin." — source Hotels.com

"Rooms are nice, but it was negated by loud construction & blatent lying of the hotel staff about the construction." — source Travelocity

"At the front desk we asked for a room with a view and were given a room overlooking Michigan Ave." — source Travelocity