Fairmont Chateau Laurier

Overall:

"We enjoyed our stay at the Fairmont but I don't feel that we'll stay there again." — source Hotels.com

"Location, architecture and history of the hotel were awesome highly recommend to anyone." — source Priceline

"Wonderful hotel and city for a weekend getaway." — source Travelocity

"We would certainly stay again." — source Expedia

"I would recommend this hotel to anyone." — source Hotels.com

Clean:

"The hotel was clean with good bedding." — source Expedia

Service:

"a bottle of water in the room, coffee in the morning, internet service, but that was not nearly enough to tell you not to stay there." — source Hotels.com

"Friendly staff and this hotel was central to all the tourist attractions our family was interested in visiting." — source Priceline

"Attentive and helpful staff." — source Travelocity

"But service is slow from the front desk to wait staff." — source Expedia

"The hotel is older and rooms are a bit small, however, staff and service are very very good." — source Hotels.com

Location:

"Wonderful old historical hotel and very convenient location in Ottawa." — source Priceline

"The location is the best in the area and since we didn't have a car it was very convenient." — source Travelocity

"the area out side the lift on our floor smelt of cigarette smoke, the towel rack in the bathroom kept falling down, the closet doors were off the rungs, there was not enough room to swing a cat." — source Expedia

"Excellent location and the old charm." — source Priceline

"Hotel location and staff attentiveness can't be beat." — source Travelocity

Value:

"originally booked room was too small; could hardly move around; had to get it changed; fortunately for no extra cost." — source Travelocity

Room:

"Our rooms weren't ready, but they gave us each a $10 coupon to use in the bar while we waited." — source Hotels.com

"The waitress staff in the tea-room was extraordinarily rude, bringing only one menu over for our group of three, and then not returning to take our lunch order for over 15 minutes." — source Priceline

"Service was first class and our room was newly renovated. First time I see large LCD flat panel TV in a hotel room." — source Travelocity

"This hotel is in a great location with large rooms, wide halls, elevators that come within seconds, good food, all in an elegant atmosphere." — source Expedia

"Rooms are very good." — source Expedia