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Real Traveler Rating:
3.8 out of 5 based on 220 reviews from 5 sources
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Crowne Plaza Ottawa
101 Lyon St N, Ottawa, Ontario, Canada

Ratings for Crowne Plaza Ottawa given by Real Travelers

Clean: Rating of 4.0 out of 5
Service: Rating of 3.8 out of 5
Location: Rating of 4.0 out of 5
Value: Rating of 4.2 out of 5
Room: Rating of 3.8 out of 5

Crowne Plaza Ottawa Reviews

gathered from 5 sources
  • Overall: Rating of 3.8 out of 5

    "The city is great, but the hotel is not." source Orbitz

    "This is a great hotel in a great location." source Hotels.com

    "Great for business travelers and not recommended for leisure travelers." source Priceline

    "Overall cant recommend it due to the comfort level of the rooms being low in my opinion." source Expedia

    "I would recommend this hotel." source Orbitz

    more reviews for overall »
  • Clean: Rating of 4.0 out of 5

    "The hotel is fine: clean, convenient, centrally located." source Hotels.com

    "Extremely clean rooms - way better than I expected." source Hotels.com

    "Very Clean, answered any questions we had, helped us find our way around the city." source Priceline

    "Nice clean rooms - basic but good." source Priceline

    more reviews for clean »
  • Service: Rating of 3.8 out of 5

    "Convenient location, all the necessities, comfortable rooms, great food and friendly staff." source Priceline

    "Nice hotel, a bit expensive for the service." source Travelocity

    "Executive level room was not worth the extra fee, windows did not open and room was overheated, happy hour was cheap wine and a bit of cheese in a rather depressing room, housekeeping staff was great, room service was dismal - forget salad, brought wrong side, no lemon though requested for tea, etc and food was diner level at best (as was food served at conference attended at the hotel), bell desk staff were wonderful while front desk was slow." source Expedia

    "Location, safety, helpful staff." source Priceline

    "Many restaurants in area closed on weekends, so limited nearby food service on weekends." source Expedia

    more reviews for service »
  • Location: Rating of 4.0 out of 5

    "The hotel is very convenient; the location is perfect for tourists." source Hotels.com

    "Good location walking distance to museums and By market section as well as government buildings." source Priceline

    "The hotel location is ideal for visitors to Ottawa Downtown." source Expedia

    "alright location My only option for charging my laptop in my room was in the bathroom." source Priceline

    "ItÂ’s also in a great location, near Parliament, Centre town, and Chinatown." source Expedia

    more reviews for location »
  • Room: Rating of 3.8 out of 5

    "When the repair man finally arrived, he suggested the poor AC was a result of an old motor and there was nothing he could do other than to find us an alternate room. As we had somewehere to be at 2:00pm, i was advised by the front desk clerk that they would check us in to another room and our luggage would be deliovered accordingly." source Priceline

    "I could hear noises from other rooms,and worst of all the door has no sill at bottom, so you hear everybody in the hall way, I had to put a towel to tamper the noise." source Priceline

    "The first room I got had a broken window, broken air conditioning and the fire alarm was hanging from broken wires off the wall." source Priceline

    "We needed a fridge in our room for baby food and the staff brought a fridge to our room within minutes of our request." source Priceline

    "The room size was small." source Priceline

    more reviews for room »

More information on Crowne Plaza Ottawa

This Hotel Offers the Finest Stay in Downtown Ottawa Your search for the best hotels in downtown Ottawa ends with Crowne Plaza. Our hotel's prime location in the heart of Ottawa's business, government and entertainment districts allows you easy access to many area attractions, and our quality amenities assure you the best possible stay. If business brings you to town, our hotel's choice downtown location puts you in the heart of the business district and just blocks from the Ottawa Convention Centre. If you need to host a meeting or event during your stay, our Ottawa hotel is "The Place to Meet." You can utilize 16 different meeting rooms and a ballroom with more than 10,000 sq. ft. of space, and our Crowne Meetings Director is on-site to help make sure any event is a success. For leisure travelers in Ottawa, our hotel puts you in the center of it all. Ottawa's entertainment district is at your fingertips, and nearby attractions include the beautiful Rideau Canal, the Museum of Civilization, Sparks Street Mall and historic government buildings. The newly renovated guest rooms in our downtown Ottawa hotel feature contemporary decor, high-speed Internet access and our exclusive Sleep Advantage Amenities. We also offer an indoor pool, saunas, squash courts, a well-equipped fitness centre and the 101 Cafe & Lounge. Make our Crowne Plaza hotel your choice for the perfect stay in Ottawa.

Check-in Time:

1500

Check-out Time:

1300

Total Rooms:

411

Total Floors:

26 floors.

Rooms:

411 Total Rooms

Cancellation Policy

-48 hours, Reservation must be canceled two days prior to arrival in order to not incur in a charge equal to the first night's stay per room to your credit card. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.

Directions

From Ottawa International Airport. Approximate distance to the hotel is 25 km. Exit the airport via Airport Parkway that becomes Bronson. At Bonson's end, exit right onto Queen Street. Proceed to the intersection of Queen Street and Lyon Street.

Area

OTTAWA,DOWNTOWN

Pets

True

Attractions

Rideau Canal 1 Mile / 2 Kilometers Casino de Hull 3 Miles / 5 Kilometers Ottawa University 1 Mile / 2 Kilometers Ottawa Congress Centre 1 Mile / 2 Kilometers Museum of Civilization 2 Miles / 3 Kilometers Gatineau Park and Hills 15 Miles / 24 Kilometers National Gallery of Canada 2 Miles / 3 Kilometers Mont Cascades Water Park 25 Miles / 40 Kilometers

Information by Orbitz
Recommended on Real Travel

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