Hotel Riu Jalisco All Inclusive

Overall:

"The staff was great:) The hotel was beautiful and very clean." — source Orbitz

"Overall a good hotel experience." — source Priceline

"The bartenders and overall wait staff throughout the resort were outstanding, friendly and very welcoming." — source Travelocity

"I would recommend the hotel for just the ok status, but not excellent." — source Expedia

"Overall, we'd do it again without hesitation." — source Orbitz

Clean:

"We had 3 rooms and one of them flooded due the heavy rain and we had to encourage the front desk staff to change rooms (they wanted to just clean) The manager was going to do something for the 2 people in the flooded room to make up for the trouble of having to move but she never followed through with this." — source Travelocity

"Starting with the service, to the quality of food & drinks, clean & air conditioned rooms and the overall satisfaction was a 10." — source Expedia

"Hotel and pools were very clean. Rooms were clean except my toilet did not work properly, They try to fix this problem for three days." — source Travelocity

"Both hotels are very clean and the pool areas are great for families also they have large kid pools." — source Travelocity

"Our room was a good size and very clean and the mini bar was always stocked with sodas and water." — source Travelocity

Service:

"Ice machine on floor was broken the entire time we were there, everytime we asked for room service, they either didn't come or took over an hour." — source Travelocity

"Food was good, weather great, very clean and friendly staff." — source Travelocity

"The food was phenomenal, as was the service." — source Travelocity

"Poor service at every bar and restaurant." — source Travelocity

"Customer Service was excellent." — source Travelocity

Location:

"The PV location appears popular for Mexican nationals, and bartenders appeared to favor them." — source Travelocity

"It is a good option when you want an all inclusive hotel in the Vallarta area." — source Expedia

"I too would think they would provide some type of shuttle downtown." — source Travelocity