Sun Palace Couples Only - All Inclusive

Overall:

"Being able to enjoy the great setting from your guest room would greatly enhance the overall stay experience." — source Travelocity

"overall surprised at the prices of things in Cancun, buts thats probably why we prefer a more low key scene." — source Travelocity

"Over all a great stay, I recommend this to anyone looking for a great deal and amazing beach." — source Travelocity

"All together though, it was a great experience and I would absolutely go there again." — source Travelocity

"wonderful hotel with plenty of pools and a nice variety of restaurants." — source Travelocity

Clean:

"We liked the location being further 'away' from downtown Cancun; quiet and relaxing; staff was great; rooms clean; beds comfy; pool area is very nice; beach was beautiful; not a lot of variety for restaurant choices at the hotel so we ate off property; probably expensive dining for families; probably too far from the 'action' for people who want to party; but it's very easy to catch a bus or take a cab to restuarants, town, and shopping." — source Travelocity

"The rooms were clean and the staff was very friendly and eager to please. The beach was beautiful and clean." — source Travelocity

"We were quite pleased with the hotel, it was clean, quiet, and the staff was extremely friendly and helpful." — source Travelocity

"The cleaning staff would close the balcony doors and turn on the air conditioning." — source Travelocity

"Very clean and quiet with lots of pools, chairs, umbrellas and beach access." — source Travelocity

Service:

"Friendly staff and dog friendly hotel." — source Orbitz

"If you want to stay at a Resort that offers exceptional rooms, location, service, cuisine, and tranquility then this is the place." — source Priceline

"We also upgraded to what they call the royal Beach Club where it includes free breakfast buffet, free happy hour (5-7pm), use of gym & spa services." — source Travelocity

"The service was ok, it took about 30 minutes to check in which was annoying and the guy helping us disappeared for 10 minutes at a time." — source Travelocity

"The pools were very nice and the staff & service was excellent." — source Travelocity

Location:

"We loved the location of this hotel because it was in the quieter location of the beach and because it had such quick & easy access to the bus line which you can take anywhere for a mere 25 pesos." — source Travelocity

"Good location, just hopped on bus, two pesos for three of us and a quick ride down the strip to large selection of restaurants and shops." — source Travelocity

"Hotel is great: beautiful rooms, 5 pools, location away from noisy hotel district; busses go wherever for 7." — source Travelocity

"At the south end of Hotel row, easy access with beach area not loaded with vendors." — source Travelocity

"A new Westin is opening in November 08 which is very big and closer to downtown." — source Travelocity

Value:

"They are all your best friend until they find out they are not going to make a deal and then they are done with you." — source Travelocity

"It was very well maintained, the staff was very friendly and the price was one of the lowest we found." — source Travelocity

"All-in for the price I paid including the fee I could've gotten something better." — source Travelocity

Room:

"the first night our room was a little warm, notified the front desk first thing in the morning, and in 20 minutes maintenance was working on it and fixed." — source Travelocity

"The beds were VERY comfortable, and with everything in the room being white was a refreshing experience." — source Travelocity