The Westin Oaks Houston

Overall:

"If you like to stay at the Galleria and save, this is very recommended." — source Expedia

Clean:

"Bathroom was filthy and it took several phone calls to the front desk to get it cleaned." — source Hotels.com

"Dated but clean room with a good view." — source Travelocity

"The Westin Oaks is clean, with a wonderful bed and everything was fine." — source Expedia

"Room was clean and you can't beat the "heavenly bed." — source Hotels.com

"Great location in the Galleria, big room, clean, friendly staff." — source Expedia

Service:

"The valet service took at least 30 minutes to get my car every time." — source Hotels.com

"Friendly, helpful staff and comfortable accommodations." — source Priceline

"Friendly service, great location, spacious rooms, great view." — source Priceline

Location:

"Large rooms, unbeatable location, too firm bed, long wait for hot water, stained carpet, malfunctioning heating/air-conditioning, empty brackets in bath where picture once was, personnel eager to help, good attitude of employees." — source Hotels.com

"Such a convient location attached to the galleria, huge rooms, nice amenities. Charged $10 for high speed per day." — source Priceline

"The guy at the baggage check area did not seem to want to help until you accosted him." — source Travelocity

"Westin Oaks Hotel is located in the Galleria Mall, the perfect place to go shopping in Houston." — source Expedia

"Location is great - easy to pop out to the Galleria to shop, skate, etc." — source Hotels.com

Value:

"rooms need updating, for the price theyshould be great." — source Travelocity

"Great Location & Accomodation for the Right Price." — source Expedia

Room:

"The room was quiet, comfortable, with an outstanding entry to the mall but the hotel badly needs updating and painting." — source Hotels.com

"610 and I 10." — source Priceline

"Parking is free if you park in the lower level garage but you must walk down a short stairway with your luggage to get to the elevator to go up to the front desk and guest room levels." — source Travelocity

"The rooms are tired and the general decor of the hotel suggests that it needs upgrading." — source Expedia

"Except for the rooms, hotel had a dated look." — source Priceline