Thistle London Heathrow

Overall:

"I wouldnÂ’t recommend it to anyone." — source Expedia

Clean:

"The room was nothing special but clean, and there was complimentary tea (and cookies." — source Hotels.com

"I really want to find something positive about this hotel, so I will say that the lobby and check-in area was clean and welcoming." — source Expedia

"was a nice hotel clean, confortable bed." — source Hotels.com

"The room was very cosy, clean and quiet." — source Hotels.com

"Room was clean and quiet." — source Hotels.com

Service:

"i did not like this place, i paid too much for less service." — source Hotels.com

"The hotel no longers offers free shuttle service to/from the airport (which seems true of all airport hotels)." — source Travelocity

"The receiptionist was not respectable person, they are even never look at you when you are waiting for service." — source Expedia

"The nicest thing I can say about the experience is that the hotel is space limited for food service." — source Travelocity

Location:

"I had to make two stops at petrol stations to find out where the hotel was located." — source Hotels.com

"The food in the dining room was superior, a surpise considering its location." — source Hotels.com

Value:

"from the hotel,we drove to london and also took the bus and subway,which cost $15 for a day pass it was also no problem." — source Orbitz

") had to deal with me and start from scratch with a new room reservation, needing to take a new imprint of my credit card for the time being until the manager could "research" my hotels." — source Hotels.com

"Terrible food rooms and not worth the price a youth hostel will be better." — source Travelocity

Room:

"well i got moved around my room to a smaller bed then the previously 1, and there was this 1 staff member that always attented me even tho i wanted someone else, and always gave me a hard time but every other staff were polite." — source Travelocity

"Like most hotels in Europe the rooms are small but functional." — source Expedia

"the halls and rooms are small and halls are winding. The room was difficult to find -- very loud in halls and airport traffic." — source Travelocity

"We left our valuables in the hotel safe because the room safe was broken." — source Travelocity

"There are very long corridors to get to your room." — source Travelocity