Best Western All Suite Inn

Overall:

"The place was great and would stay again." — source Orbitz

"The only reason why I would recommend this hotel is the fact that it is a suite with two separate rooms." — source Hotels.com

"Gals at front desk not very professional but overall a nice hotel." — source Travelocity

"Great place to stay if visiting Santa Cruz because itÂ’s close to the Boardwalk and close to the east & west side of SC." — source Expedia

"We would stay there again despite the rude reception." — source Travelocity

Clean:

"Lobby was also very clean,parking was very cramped." — source Orbitz

"The room was great, but the bathtub needed to be cleaned a little more." — source Hotels.com

"On top of that the air conditioner did not work and we had to request, towels, clean sheets, and shampoo." — source Travelocity

"The second time I stayed here my room was never cleaned on one of the days - even though I called and specifically asked that it be done before we returned late that night." — source Expedia

"The hotel was clean and well-maintained." — source Hotels.com

Service:

"Our main complaint was that the room was not clean and that room service came very late in the afternoon." — source Expedia

Location:

"Great room, but carpets and furniture badly stained as was the breakfast area. Why not lino or tile in the breakfast area." — source Travelocity

"You could walk downtown, just over the bridge, or a short drive." — source Travelocity

"The Hotel is not in a very nice location." — source Travelocity

Room:

"The room was nice and clean, they have a good breakfast. We checked in early the hotel clerk didn't check us in correctly so about 9:30pm someone else tried to get into our room it is a good thing we had locked the flip lock, boy that was frightening." — source Travelocity

"The breakfast and the bathroom in the ""bridal suite"" room we had were the only good things. The carpet was stained, huge pieces of stuff all over that hadn't been vaccuumed, room smelled like smoke, and was very noisy from street traffic." — source Travelocity

"Our first room (suite) was across from an Ice machine that sounded like an airplane, so we asked to have the room changed. Our next room only featured an interior window, so we changed back to the original room." — source Expedia

"Not only did I walk into the front office to check in to hear a woman complaining about her room, but when I got into my room it was musty, and dirty." — source Expedia

"Not worth the money, but it served the purpose - we were desperate for one room in Santa Cruz and this room fit the bill." — source Travelocity