Westin Michigan Avenue

Overall:

"Overall, I would rank this Westin as mediocre at best." — source Travelocity

"Would stay there again in a heartbeat." — source Travelocity

"I would stay there again." — source Travelocity

Clean:

"At 3:00 we came back, which is normal check-in time, and were told it still wasn't ready, they were waiting on comforters and we could not go up to the room until it was completly done being cleaned." — source Hotels.com

"The westin is a clean and comfortable hotel with an excellent location, BUT the rooms are extrememly small, the bathrooms are not as heavenly as they say, and it is overpriced." — source Travelocity

"Beautiful rooms, immaculate with very comfortable beds, hot water with great water pressure, complimentary coffee & tea in room, housekeeping was excellent and catered to every request, all staff members were polite and quick to help." — source Expedia

"The room was very clean and the bedding was excellent; very comfortable." — source Hotels.com

"Pretty pricey- but the costs will probably improve when the brand new Trump Tower opens next door." — source Travelocity

Service:

"However, the amenities, cleanliness and service are enough the override the noise." — source Orbitz

"Hotel service and rooms were great." — source Hotels.com

"From check-in to check-out, the staff provided superior service." — source Travelocity

"I was particularly impressed with one of the bartenders at The Grille named Alex who returned a lost fleece pullover to us that we had inadvertently left in the bar (this was on top of remembering what we drank and generally providing excellent service." — source Expedia

"Close to all stores,and bus service to everywhere was easy." — source Orbitz

Location:

"My husband and I were looking to stay in the heart of Chicago walking distance to everything and we made a great choice." — source Hotels.com

"We thought it was a very nice hotel with an excellent location and got a great value. $41 per day parking was high but normal for the area." — source Travelocity

"We were so happy with our room and the location of the hotel that we are planning on staying here on our next visit." — source Expedia

"It was a great choice of a hotel, great location." — source Hotels.com

"Great location right next to water tower place and the handcock building." — source Travelocity

Value:

"The only drawback is that the cost -." — source Travelocity

Room:

"Our room was nasty with dirty linen and wet carpets and a tub that wouldn't let the water out." — source Hotels.com

"nice hotel but our room was right next to the elevator, so it was pretty loud all night." — source Travelocity

"The room was large and very clean. On the down side, no refrig in the room and parking was $45." — source Expedia

"Great Location, Beautiful Room, Comfortable Bed." — source Travelocity

"After asking a concierge, I had a can and a razor delivered to my room." — source Expedia