Hotel Zoso

Overall:

"overall I'd say an 7." — source Orbitz

"Overall, exceeded our expectations and we WILL return." — source Hotels.com

"We were able to walk everywhere we needed to go (Plaza Theater, Spa/Casino, shopping, dining) and the staff were able to recommend several activities and services that were great." — source Travelocity

"We could not believe how nice the hotel and the staff were, we cannot wait to go back to stay there again." — source Expedia

"I would recommend skipping Eatz, but enjoying the rest of Zoso. In all, we had a very nice stay at Hotel Zoso, and would highly recommend it as a getaway for couples." — source Travelocity

Clean:

"Room was clean and comfortable." — source Orbitz

"Everything is within walking distance, the shuttle is excellent, the pool and hot tub are clean as a whistle, the bed is super comfortable, and the staff is all awesome." — source Hotels.com

"The hotel is very clean, the king standard room was well-appointed, and the service was immediate and extremely friendly." — source Travelocity

"Very clean, nice lounges and they even have cabanas if you want." — source Hotels.com

"Great staff, location and clean, nicely decorated rooms made this experiance awesome." — source Travelocity

Service:

"hotel staff was not too fiendly, especially valet service, the man was plain old rude, very very rude, we were scared to get our car and go out to eat or do something because of him, no customer serivce skills @ all." — source Travelocity

"Service was incredible, everyone was friendly and helpful. The only minus was that poolside bar service was very limited but when they were there, the service was great." — source Travelocity

"Only complaint was late afternoon maid service and the coffee/tea service was poor (European style coffee maker with wrong style ground coffee." — source Travelocity

"Despite the fact that the hotel says that they offer free van service within a reasonable area, I had to plead with the bellman to give me a ride." — source Travelocity

"We have stayed in the Palm Springs area several times and this hotel is tops in service, accomodations and best of all - location." — source Travelocity

Location:

"Not much shade in the pool area; didn't use the pool, but seemed adequate." — source Priceline

"Very nice pool area." — source Priceline

"My daughter and I both agreed --and that is not a given--this hotel is classy and modern, quality everything, great pool area, jazzy band in lounge--perfect city location to walk to everything in downtown psp--can't wait to go back." — source Travelocity

"Great location - walked to casino and Theatre District shopping and restaurants." — source Travelocity

"I moved to the Hotel Zoso from another hotel in Rancho Mirage because I did not like its service and location. The Zoso is strategically located in downtown Palm Springs." — source Travelocity

Value:

"I thought this hotel by far exceeded my expectations for the price." — source Travelocity

Room:

"From the goose down room, to the bar and lounge, to the restaurant and the pool experience day as well as evening." — source Hotels.com

"Noisy rooms, next to idling deisle trucks all night long, when we made a comment the following day they said they knew about it and could give us another room. The new room was in the old hotel looked shabby and had a musty smell, unsafe buckeled carpeting in the halways." — source Travelocity

"the towels never showed up so we walked soaking wet to our room, only to discover that we only had 1 shower towel." — source Expedia

"My room was spacious and very calming." — source Hotels.com