Uncle Billys Hilo Bay

Overall:

"Other than the fact that it is located close to the airport, I can't think of any reason why I would stay there again." — source Priceline

"Kind of a quirky type of place and would only recommend it for a night or two while visiting the attractions around Hilo." — source Travelocity

"I did recommend this as a place to stay strictly because of the price and the limited options in the Hilo area." — source Expedia

"I travel a lot for work and pleasure, this is certainly a place I would not stay at again." — source Travelocity

"I would stay there again, but only because there are very few options in Hilo." — source Travelocity

Clean:

"It was stocked really well and was very clean." — source Orbitz

"The room was very clean and user friendly." — source Hotels.com

"My room was clean, spacious w/ "funky" 1960's decor - BEAUTIFUL view - everything I needed and expected." — source Priceline

"This place has charm, but don't expect too much - it's clean, affordable and provides the basic amenities." — source Travelocity

"Clean rooms; we stayed in 2 different rooms with varying levels and degrees of renovation." — source Expedia

Service:

"This is the first time that I was not happy with the service of the front desk service agent." — source Hotels.com

"Staff unfriendly, didn't smile--poor customer service." — source Travelocity

Location:

"Hotel is near Coconut Island and a beautiful gardens park area." — source Hotels.com

"We planned on staying several more days, but didn't as parking was very difficult, the breakfast consisted of no cereals, ran out of fruit and the main dining area closed for breakfast." — source Priceline

"This is the Four Seasons Hotel but $500 less per night and the property is located on the Ocean." — source Travelocity

"Uncle BillyÂ’s Hilo Bay Hotel was in a beautiful location." — source Expedia

"The location is great if you need to be close to the airport and downtown." — source Travelocity

Value:

"We should have expected the conditions for the price." — source Hotels.com

"This was an excellent choice and price." — source Priceline

"If I could have found something a little newer for the price, I would have left in a heartbeat." — source Travelocity

"The only part of the hotel that was lacking was fresh paint--big friggen deal." — source Expedia

"Room was dated and a couple cockroaches but good price for a quick overnighter." — source Travelocity

Room:

"I had to beg for a different room and then they tried to put us in a smoking room. Finally got a room with two beds with no smoke smell." — source Orbitz

"First time we came to see room with friends it was smelly 2nd floor room. Our room was better hotel could use newer furniture." — source Priceline

"There are really loud birds but I could not hear them and slept very well in the upgraded kitchenette room." — source Travelocity