Sofitel Chicago OHare

Overall:

"It's a good hotel, with a good location, but it's ridiculous that they charge $10 per day for internet service, and you can't even access it in the lobby." — source Travelocity

"Great hotel, clean, comfortable bed, professional staff, and an affordable rate." — source Travelocity

"Will recommend hotel / but not the supervisor." — source Travelocity

"Will stay there again when I visit Chicago." — source Travelocity

"I would stay there again for sure." — source Travelocity

Clean:

"The bedroom and bathroom was impeccably clean." — source Travelocity

"very clean and courteous staff." — source Travelocity

Service:

"I had read from other guests that there was turndown service with fresh flowers but we did not receive this." — source Travelocity

"The hotel is also walking distance to the train service to downtown." — source Travelocity

"For the money, its a great deal and has excellent service." — source Travelocity

"Room service was great too." — source Travelocity

Room:

"The room was OK, but had to ask for lotion and robes, which are suppose to be in the room. One of the days the room was not made up at all." — source Travelocity

"But the beds in the room made it bearible. A coffeemaker in room would have been nice." — source Travelocity

"The rooms were dingy and the furniture worn." — source Travelocity