Arizona Biltmore Resort & Spa

Overall:

"the layout is a little difficult to make a mental map of, and the self parking options are not so great, but the atmosphere and overall experience were well worth the trip and cost of our stay." — source Travelocity

"ItÂ’s a classic hotel that was in good condition overall but the rooms, at least the one we stayed in, required some improvements to the basics." — source Expedia

"Highly recommend staying in one of the cottages." — source Travelocity

"First of all, this is a wonderful hotel." — source Travelocity

Clean:

"Our room was very clean and the staff helpful." — source Orbitz

"The room (which the front personnel upgraded for free upon learning that we were celebrating my wife's birthday) was clean and beautiful." — source Priceline

"The hotel has great character but that does not excuse the dirty rooms, dirty outdoor furniture, pool is less than clean more in line with a 3 star hotel if you take away the nice setting and lovely main building." — source Travelocity

"Spacious, clean quiet room." — source Orbitz

"Clean, comfortable, and beautiful." — source Priceline

Service:

"Pool fabulous, gardens awesome, restaurants top-notch, spa very nice, service awesome. Pool fabulous, gardens awesome, restaurants top-notch, spa very nice, service awesome." — source Priceline

"Poor poolside service for phoenix. A four or five star hotel cannot maintain their ratings with service such as this." — source Travelocity

"lines way too long, pools that had the food/beverage service were filled to capacity 4 days in a row (was one pool with no services)." — source Expedia

"Great atmosphere, superior service, grounds are beautiful." — source Priceline

"\n \nIt's a beautiful place but I found it lacking in service." — source Travelocity

Location:

"We had an amazing suite next to the main pool, it was a perfect location." — source Priceline

"There are many activities at the hotel and even more in the surrounding area." — source Travelocity

"This is a landmark, an opportunity to experience history, at a location that is still reasonably maintained, and at a price which is comforting." — source Expedia

"Awesome location and golf courses." — source Priceline

Value:

"I booked expecting a great deal when I could have stayed an extra night with the resort fees and parking the hotel billed me for at check out. In fact they charged an additional $100 dollars over the bill and I am still awaiting those fees to drop off." — source Orbitz

"The resort fee was included in our total cost at the time of booking through Expedia, but when we checked in, they assessed the $28 fee again." — source Expedia

Room:

"Parking is very far away from rooms, especially for those with disabilities (even valet lot). When having a "handicapped room" the guest relations staff should inquire as to the need for a roll-in shower vs." — source Orbitz

"Our daughter is 7 years old." — source Priceline

"The grounds are beautiful, the pools are nice, and the room was comfortable." — source Travelocity

"The hotel is nice and service is ok (they made up our room at 4:00pm every day." — source Expedia

"Everything was perfect (Staff, Room, Grounds, Food)." — source Travelocity