Don Laughlins Riverside Resort Hotel And Casino

Overall:

"great hotel,(,too many working on improvement areas )." — source Hotels.com

"The beds were hard as a rock, the service in the casino was poor could not get a drink from any of the waitresses, the food in the restaurant was not to bad, We will not stay there again." — source Travelocity

Clean:

"there were glass beer bottles all over the place, including next to the edge of the pool, no clean towels and trash everywhere and to make matters worse the attendant was sitting in the booth reading a book." — source Travelocity

"I was a great time, the hotel was clean, and the workers in the hotel are extremely nice people." — source Travelocity

"They were clean and staff was all very nice." — source Travelocity

"The room was clean and the food was great." — source Travelocity

Service:

"To deliver or pick up luggage to from car always took "20 - 25 minutes" from time you called down for service." — source Hotels.com

"Irequested non-smoking got smoking and customer service would not change rooms." — source Travelocity

"DonÂ’t expect the life of luxury here, or even great service." — source Expedia

"Everywhere I went bad customer service." — source Expedia

Location:

"It was close enough to area things like Grand canyon, Lake Mead, Oatman, able to drive to San Diego." — source Travelocity

Value:

"Rooms were sub-standard for the price." — source Expedia

Room:

"The room though need to be upgraded and don't like having to keep your hotel key in the air conditioner to keep it going." — source Hotels.com

"Comps based on previous month which is a bummer if you don't go regularly; Rooms good in south tower, north tower is older and casino in north tower is smoky." — source Travelocity

"Once inside my NON-SMOKING room, I found it had been smoked in several times." — source Expedia

"I felt that we should have got a better room for the money." — source Hotels.com

"The rooms are a little outdated, but everything else makes up for it." — source Travelocity