Hyatt Regency Cambridge

Overall:

"I would recommend it for the price we got." — source Hotels.com

"Have recommended to everyone I know who is going to Boston/Cambridge, and would return in a heartbeat." — source Travelocity

"Secondly, when I finally arrived back with my daughter, I asked the front desk girl to recommend a nice breakfast spot in Boston." — source Expedia

"Would not recommend the hotel to fellow travelers based on the room size but would recommend it based on cleanness and staff helpfulness." — source Travelocity

"I would not hesitate to stay here again and recommend to anyone I know." — source Travelocity

Clean:

"Not very elaborate, locker room nice and clean, sauna, steam room." — source Hotels.com

"If you're in town for a weekend trip or a quick stop-over, the price of a room here is more than fair compared to most other hotels (even some motels), the rooms are clean, beds are comfortable, and the location is great for easy driving access to Cambridge and Boston (situated near MIT, Harvard, and BU." — source Travelocity

"Lip marks were present on the drinking glasses in the room - thank goodness for the paper cups supplied as ordering clean ones from room service showed a charge in the hotel inroom guide. Though clean, the bathroom was worn and rusty and had broken fixtures." — source Travelocity

"All of the staff were super friendly and helpful, from the doorman, valet, registration desk and cleaning staff." — source Travelocity

"Hyatt could use better bathroom and detail cleaning (picture frames, lamps)." — source Travelocity

Service:

"I could not connect to the Internet through the hotel's (overpriced) wireless service, and was connected (after numerous calls to the front desk) to a help line where I was left on hold for 45 minutes until I gave up." — source Travelocity

"Plus: great location, courteous guest services staff, excellent housekeeping staff." — source Expedia

"Stayed during a Red Sox game, and its a lil to far to walk to Finway, but the service was great, and prompt service also nice hotel in good area, plenty of transportation always availible." — source Travelocity

"The hotel was not full but housekeeping services did not arrive to make up the room until after 6 PM on two of the three nights of the stay, which made changing for dinner difficult." — source Travelocity

"Restaurant service was marginal, and without a warning that his dinner plate was hot, my son burned his hand." — source Travelocity

Location:

"The location is convenient to Fenway (sadly we didn't have tickets) and almost on the MIT campus." — source Travelocity

"Location is great for MIT--use the MIT shuttle for the T red line--but a 15 min." — source Expedia

"I liked our room, but next time I'll ask not to be located near the center of the hotel." — source Travelocity

"There is NOTHING within walking distance." — source Travelocity

Value:

"nice hotel for cost and convience." — source Hotels.com

"The nearest T (BU Central) station was a ten minute walk, which is no big deal." — source Travelocity

Room:

"I had to request another room due to the conditions found." — source Hotels.com

"The room they gave us was filthy -- the only chair in the room had a hole in the arm, and the material on the seat was worn thru to shreds -- the bathroom was filthy -- I hated to touch anything and I definitely didn't want my kids to either." — source Travelocity

"They allow dog stay in the room, and I had several flea bites while the room smells like bug killer." — source Expedia

"But my room was worn (fabric in chair had hole in the arm) and dirty (phones, doors, carpetting). My toilet was actually full of feces when I entered the room, with feces smeared on the toilet seat." — source Travelocity