Sheraton New York Hotel & Towers

Overall:

"the hotel staff was very helpful an friendly, the rooms were clean but small, all an all the hotel was awesome will definitely stay their again." — source Travelocity

"Disappointed they didn't have a pool, but overall very satisfied with the hotel. Would definitely stay there again." — source Travelocity

"Great Hotel, great location, excellent room service, friendly staff." — source Expedia

"But beside that everything was ok, and will stay again in it." — source Expedia

"location is great for the money, beds are comfortable,staff is nice as can be for new yorkers, we would stay again." — source Travelocity

Clean:

"Great location, room was clean Had no problems with hotel at all." — source Hotels.com

"the staff was very nice everyone was helpful but they forget to tell you they charge for the usa today paper that cost 75 cents a day we had some problem with the heat rooms are clean but there small for the price but i heard that all hotel are small i will stay here again." — source Travelocity

"We really loved the hotel the ONLY thing that was not satisfactory was that it was HOT outside and we ran the air on HIGH and the air conditioner leaked water out onto the carpet, everyone was very nice, we chose not to move rooms, wished they offered 2 queen beds for a family instead of 2 full size beds, but it was very clean, we only slept there because we stayed so busy, GREAT location." — source Expedia

"Clearly, the maid had not cleaned the bathroom." — source Hotels.com

"Hi everybody i am glad i have the chance to write about my experience at the Sherato Tower, I DON'T recomend to nobody this hotel that expects good service, clean room, clean towels and room service." — source Travelocity

Service:

"I little higher priced that other hotels but the quality of service, cleanliness, and perks are worth it." — source Hotels.com

"Nice hotel lobby, friendly staff, but rooms not quite up to standard for the price." — source Travelocity

"Happy with the service and location." — source Expedia

"The manager apologized profusely and informed me that he would clear the room service bill to date (not even the equivalent of one night's cost of a six night stay) and upon preparing to check out, found that this was not done either." — source Travelocity

"Made 1 local call to get dinner delivered from a local restaurant during a thunderstorm when we didn't want to go out and room service is Verrrry expensive." — source Travelocity

Location:

"it was a nice location." — source Orbitz

"This hotel is a great location for walking to the Times Square and Theatre district." — source Hotels.com

"The Sheraton New York Hotel and Towers was in the best possible location to suite our needs. It is located in between Central Park and Times Square, maybe about 6-8 blocks from each." — source Travelocity

"The hotel is located just north of Times Square and is close to many attractions." — source Expedia

"The location is wonderful." — source Hotels.com

Value:

"The only reason I gave this a not recommenced rating was that for the price, the Sheraton did not exceed my expectations." — source Hotels.com

"the worst thing was the disappointment on finding out the pool was not open for use after we had booked and paid for the hotel; the swimming pool was the deal clincher for our choice of hotel, so it was indeed a let down." — source Travelocity

"Not to be a cheapskate or anything, but it's an obvious tourist trap when you can -literally- just cross the street and get the same thing, at the many cafes, for less than half the price." — source Travelocity

"Anywhere else I wouldn't tolerate some aspects, but a pretty sweet deal for NYC. I've gotten MUCH more tiny, noisy, miserable, shabby rooms for the same price or even more." — source Travelocity

"There are a few other hotels in the same area just a few blocks in other directions that were comparable in price, including the Sheraton Manhattan, which has a pool." — source Travelocity