Holiday Inn Golden Gateway

Overall:

"Overall, I would have to say that I was greatly disappointed and will never stay in this hotel again." — source Hotels.com

"Drapes needed upgrading--alittle worn & there was a plastic clip used to keep the dark out screens closed--didnt meet the overall quality of the hotel. All in all a great experience, would stay there again." — source Travelocity

"Would definatly stay again." — source Expedia

"Overall, this is a decent hotel but I think I'd look elsewhere on my next stay." — source Hotels.com

"Some great place's to eat and drink on Polk St." — source Travelocity

Clean:

"clean beautiful historic hotel." — source Orbitz

"Our room was not that clean, and our room was suppose to be non-smoking but the room from the pillow sheets to the bed sheet and the entire room smelled of smoke." — source Hotels.com

"Clean hotel and right at the corner of California and Van Ness, so getting a trolley is no problem." — source Travelocity

"The wing back chair needed some serious cleaning." — source Expedia

"The room was clean, people friendly, and again the location rocked." — source Travelocity

Service:

"The customer service was outstanding." — source Travelocity

"My daughter, grandchildren & I received excellent service from the time we arrived until we left." — source Expedia

"Very pleased with the service, the guy in the gift shop was very helpful and friendly." — source Expedia

"The room is big enough, clean, friendly service." — source Expedia

Location:

"Hotel Majestic is in a great location because it's off the beaten path but easily accessible." — source Orbitz

"The neighborhood is a bit off the beaten path, but there are loads of good, cheap eats on that block, including an all-night diner." — source Travelocity

"really nice hotel, very comfortable, good location, but the front desk employees need to have more knwoledge about the city, they couldnt recomend a good place for dinner." — source Expedia

"I lived in San Francisco several years ago so I know the area. This is a safe area to walk about." — source Travelocity

"Conveniently located at the end of the cable car line for easy accessibility to many attractions." — source Travelocity

Value:

"Restaurant are little bit on higher side for price for what I get, but it was ok." — source Travelocity

Room:

"5) In our room, there was a big "welcome basket" of goodies." — source Orbitz

"My room on the 19th floor faced the busy Van Ness Ave, but it was relatively quiet. The room was medium sized and looked like it had been renovated fairly recently." — source Travelocity

"The hotel was was well kept and the room was nice." — source Expedia

"My only disappointment was that I had reserved a "view room" and my view was of an Arco gas station and a car dealership." — source Travelocity

"The room was clean, no hassles at all." — source Expedia