Crestwood Suites Newport News

Overall:

"I was surprised at how much the bad pillows contributed to the overall sleeping experience." — source Orbitz

"Great place for travelers visiting the nearby sites-it's location is very convenient." — source Priceline

"I called the General Manager the next day she said that " she was sorry to hear about my problem, but she wanted me to stay there again and that she would give me a $20." — source Travelocity

"The hotel seems OK, overall, but the room had an odd, off-smell, like something wasnÂ’t quite fresh or clean." — source Expedia

"But overall, I do not think Newport News has a hotel this nice under $100." — source Orbitz

Clean:

"The room was clean and quite and the front desk clerks were very friendly." — source Hotels.com

"Our room was very clean and hotel staff were very friendly." — source Priceline

"Room wasnt cleaned or towels or garbage removed for 9 days even after the scheduled cleaning day was set they didnt clean the room." — source Travelocity

"I understand extended stay hotels donÂ’t offer daily cleaning--but there are some things that you really need daily." — source Expedia

"I would like them to implement the act of cleaning up the room everyday." — source Hotels.com

Service:

"No eating facilities, great for extended stay, friendly staff and good lobby coffee." — source Priceline

"The hotel was fine, other than it did not provide room services on the weekend - which we were not made aware of at check in time." — source Travelocity

"We arrived very late in the morning and had to yell several times to get service, when boyfriend had to knock on door for service." — source Expedia

"The room service never came in the 4 days we were there." — source Priceline

"Friends of ours stayed at other hotels in the area and paid alot more for smaller rooms and less service." — source Travelocity

Location:

"The hotel is located in a very accessible place depending on what you are looking for." — source Hotels.com

"Location was convenient, kitchen facilities were a plus." — source Priceline

"Having formerly lived in the Hampton Roads area, we knew the location to be safe, centrally located to the airport and major shopping areas and restaurants, and convenient to the highway." — source Travelocity

"This hotel is conveniently located and is a pretty good bargain." — source Expedia

"quiet area but still very close to all surounding areas and attractions." — source Hotels.com

Value:

"The check-in went faster with it being pre-paid and I didn't have to worry that they would charge a different price then what was quoted or change it twice like has happened in the past." — source Travelocity

"This hotel is great far as price & location I only have a small prblm with the rooms not being sound proof." — source Travelocity

"For the price this was a great deal, the girl at check in was friendly and helpful." — source Travelocity

"The price was reasonable compared to others in the area." — source Travelocity

"This hotel was very clean and was a good price." — source Travelocity