The Ritz-Carlton, Cancun

Overall:

"We would highly recommend an evening dinner on the moonlite beach, be sure to make reservations." — source Orbitz

"If you have children this is a great place for that family getaway." — source Travelocity

"That sums up the service overall: inviting, friendly and intuitive but not overbearing." — source Expedia

"The Spa was nice, but would recommend others in the Cancun area." — source Orbitz

"It was a great experience, Very romantic." — source Travelocity

Clean:

"Although the room was clean and well appointed, it was just a typical hotel room with a reasonable ocean view." — source Orbitz

"It was clean, modern, quiet, and all around perfect." — source Expedia

"Our room was cleaned twice a day." — source Expedia

Service:

"truly the best hotel we've ever stayed in, service beyond compare,spa so amazing, food beyond belief, still reeling from how wonderful it was." — source Travelocity

"no room service menu, no spa menu in English, no wash cloths, coffee pot but no coffee or cups, no glasses-we had to ask for everything & were treated like we were annoying 3." — source Expedia

"The service from the staff is world class. I heard the staff service training program has won numerous awards." — source Travelocity

"Pool/beach staff are highly competent, always there but invisible if you know what I mean and appreciate great service." — source Travelocity

"That kind of unprompted service was everywhere." — source Travelocity

Value:

"Since the hurricane lastyear tourism is down right now so we got a great deal and the hotel was essentially empty." — source Travelocity

Room:

"The Rooms, Food and Service were outstanding." — source Travelocity

"Room was a little on the small side but really comfortable bed and great bathroom." — source Expedia