Hilton London Metropole

Overall:

") Overall, the location is what makes this place." — source Orbitz

"This is a great hotel if you want to sight see central London." — source Priceline

"I've booked this hotel again for this Christmas so either I am getting soft or this is a pretty darn good Hotel." — source Travelocity

"Central to Oxford St, Marleybone & Regent -- a great hotel if you like a 10 - 15 minute walk to be in the center of everything -- the room size was comfortable and not too tiny." — source Expedia

"We would highly recommend the Metropole hotel." — source Orbitz

Clean:

"The rooms were not much more different that what you would find in a clean 2 star hotel with nicer bedding." — source Priceline

"Very clean & helpful but busy hotel." — source Expedia

"The room is very clean, comfortable, and is near shops, supermarket, pubs and tube station." — source Priceline

"Clean, friendly, helpful staff and close to subways." — source Priceline

Service:

"Service isn't a priority for most establishments in London so it wasn't a surprise to be met with disinterest when I mentioned a broken faucet, TV and outlet." — source Priceline

"I called guest services and they said they would send someone but they never did." — source Priceline

"The service, the follow-up, the cleanliness, and most other aspects of this hotel need improving." — source Travelocity

"The service, the follow-up, the cleanliness, and most other aspects of this hotel need improving." — source Travelocity

"Prompt and good service in a location appropriate and convenient." — source Priceline

Location:

"Helpful pointing out area internet options." — source Orbitz

"Location near best tube's lines, big lobby and good room size for Europe standards. The best: the location." — source Priceline

"Hotel location is perfect." — source Travelocity

"Interseting local area with the Mediteranian neighborhood, but it added to our overall experience in London." — source Expedia

"Good location and transportation, very good noise insulation." — source Priceline

Value:

"The breakfast buffet was great and well worth including in the room price." — source Expedia

Room:

"Room was bland and had several maintenance issues." — source Priceline

"Our room was a "deluxe room" but was still very cramped. (I shudder to think what a standard room was like." — source Travelocity

"I had to work with my computer on top of the fridge (the connection cable provided by the hotel was about 3 foot/1 metre in length so there was no possibility of working anywhere else in the room). When I am travelling, my room is my office." — source Expedia

"Room service was late." — source Priceline

"The hotel has over 350 rooms, it is hard to believe that all were occupied the night before. Since we were going to spend 10 nights in the hotel, one would have thought that we would have been given a room with a better view." — source Expedia